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How to Make Sure the Client Knows What They’re Getting with Chris Landis – [Best of The Tim Faller Show]

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Manage episode 421866030 series 2129738
Innhold levert av Remodelers Advantage. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Remodelers Advantage eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

Do you have a way to be sure that your clients understand the scope and plans of the services you offer?

Simply asking for their signature on future plans does not necessarily guarantee that they understand what it is they are signing. Like many of the topics discussed on this show, there is no magic answer to ensuring that a client is aware and knowledgeable about the services they may want or are receiving. Host Tim Faller suspects that it is important to educate based off of the entire sales and production processes, so he speaks with guest Chris Landis to search for some answers.

Chris is the Co-Founder and Principal of Landis Construction, and is a member of the American Institute of Architects (AIA). After graduating with an MA in architecture from Columbia University, he worked with Fortune 500 companies. He served two terms on D.C.’s Historic Preservation Review Board and is a past president of the DC chapter of the National Association of the Remodeling Industry.

Tim, Steve and Chris talk more about:

  • Starting this process
  • Creating a budget range
  • Steering away from making assumptions
  • And more…
  continue reading

296 episoder

Artwork
iconDel
 
Manage episode 421866030 series 2129738
Innhold levert av Remodelers Advantage. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Remodelers Advantage eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

Do you have a way to be sure that your clients understand the scope and plans of the services you offer?

Simply asking for their signature on future plans does not necessarily guarantee that they understand what it is they are signing. Like many of the topics discussed on this show, there is no magic answer to ensuring that a client is aware and knowledgeable about the services they may want or are receiving. Host Tim Faller suspects that it is important to educate based off of the entire sales and production processes, so he speaks with guest Chris Landis to search for some answers.

Chris is the Co-Founder and Principal of Landis Construction, and is a member of the American Institute of Architects (AIA). After graduating with an MA in architecture from Columbia University, he worked with Fortune 500 companies. He served two terms on D.C.’s Historic Preservation Review Board and is a past president of the DC chapter of the National Association of the Remodeling Industry.

Tim, Steve and Chris talk more about:

  • Starting this process
  • Creating a budget range
  • Steering away from making assumptions
  • And more…
  continue reading

296 episoder

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