154. Best of: Communicating Better as a Leader

Think Fast Talk Smart: Communication Techniques

"In a leadership role, so much more of communication is about connecting with people, establishing shared humanity, motivating them, inspiring them, sometimes challenging them."

On August 1, 2024, Jonathan D. Levin, the tenth dean of Stanford Graduate School of Business, was appointed the President of Stanford University. In this Think Fast, Talk Smart episode from 2022, Levin reflects on the importance of communication as a leader. There is a balance, he says, in being direct with your dialogue, while also "leaving space for people to form their own opinions, to discuss ideas, to debate."

Episode Reference Links:

• Stanford Profile: Jonathan Levin
• Original Episode: Ep.68 Directive vs. Dialogue: Communicating Better as a Leader Website / YouTube

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Chapters:

(00:00:00) Introduction

Host Matt Abrahams introduces guest Jon Levin, Dean of Stanford Graduate School of Business.

(00:01:33) Evolution of Communication in Leadership

How Jon’s communication has evolved over his career.

(00:03:30) Best Practices in Leadership Communication

Communicating with clarity during times of ambiguity and challenge.

(00:06:16) The Future of Communication in Business

The role of communication in business leadership and education.

(00:07:00) Teaching Capitalism Amid Societal Issues

How Stanford GSB educates students on capitalism while addressing modern challenges.

(00:10:35) Expanding Business Education

The Stanford GSB’s initiatives to reach and educate a broader audience.

(00:13:02) The Final Three Questions

John shares his best communication advice, a communicator he admires and ingredients for successful communication.

(00:15:17) Conclusion