Turn Mistakes into Money: Sales Leadership & Expense Optimization: Pete Slaga TYF Ep 17

Transform Your Future with Eddie Isin

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Introduction
Welcome to Transform Your Future Podcast with Eddie Isin.
Introduction to the guest, Pete Slaga, a business optimization specialist with Schooly Mitchell.
Overview of the episode's focus: turning sales mistakes into leadership lessons and optimizing business expenses.
[02:25] Segment 1: Pete Slaga’s Background and Sales Journey
Pete shares his initial foray into sales and business ownership.
Discussion of his experiences with a brokerage firm and a vacation rental startup.
Key quote: "I've made a lot of mistakes, but that's how we all learn. It's just making them fast enough and not repeating those mistakes."
[05:19] Segment 2: The Importance of Embracing Mistakes
Why making mistakes is vital for growth in sales.
Examples of common sales errors and learning from them.
Key quote: "We have to fail. We have to go out there, make mistakes, and then learn from them. It's about getting that feedback loop going."
[06:00] Segment 3: Sales Leadership and Team Management
Tips for managing remote sales teams effectively.
Building trust and showing genuine care for team members.
Key quote: "You can fake caring, but you can't fake showing up."
[08:59] Segment 4: Continuous Pipeline Management
Strategies for maintaining a steady flow of leads and prospects.
Balancing new business acquisition with fulfilling current obligations.
Key quote: "Be intentional in your planning. Just like a farmer, keep planting so you have something in the pipeline."
[10:41] Segment 5: Incentivizing and Motivating Your Team
Creative incentive structures to motivate non-sales staff to generate leads.
Real-life examples of effective incentive programs.
Key quote: "Align your incentives with your team and hire good people. That will go a long way towards growing your business."
[14:12] Segment 6: Expense Optimization Strategies
Overview of Schooly Mitchell’s approach to cost savings.
Areas where businesses commonly overpay: telecom, merchant services, waste management, etc.
Key quote: "We can save somewhere between 20 and 30% of what people are currently spending on, which is significant."
[23:54] Segment 7: Navigating the Complexities of Credit Card Processing
Insights into the hidden costs and complexities of credit card processing.
Tips on negotiating better rates and understanding interchange fees.
Key quote: "Merchant processing is like the wild west. There are so many hidden fees that businesses are often unaware of."
[29:11] Segment 8: Telecom Cost Reduction
Common pitfalls in telecom expenses and how to avoid them.
Auditing phone lines and eliminating unnecessary services.
Key quote: "We'll audit every phone line and see what needs to be done. There's so much out there that businesses can save on."
[38:30] Segment 9: Building a Strong Company Culture
Importance of defining your company’s brand and culture.
Hiring strategies: focusing on integrity and likability over technical skills.
Key quote: "Your company culture is not the posters on your wall. It's what they're doing

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