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WBSP653: Grow Your Business by Learning the Top 10 Public Sector CRMs In 2024 w/ Sam Gupta
Manage episode 454585280 series 2839167
Public sector organizations possess unique CRM requirements that differentiate them from private sector businesses. This category includes municipalities, cities, and federal agencies that manage a wide range of services and citizen interactions, necessitating specialized capabilities. A critical aspect of public sector CRMs is the management of citizen experiences, which extends beyond conventional customer service functionalities. These systems must accommodate various customer personas, oversee complex workflows, and provide a comprehensive, 360-degree view of citizen interactions across multiple channels. In this video, we will explore the top 10 public sector CRMs for 2024, highlighting platforms that cater specifically to the needs of government and public service organizations.
In this episode, our host, Sam Gupta, discusses the top Public Sector CRMs in 2024. He also discusses several variables that influence the rankings of these CRM systems. Finally, he shares the pros and cons of each CRM system.
Background Soundtrack: Away From You – Mauro Somm
For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
683 episoder
WBSP653: Grow Your Business by Learning the Top 10 Public Sector CRMs In 2024 w/ Sam Gupta
WBSRocks: Business Growth with Enterprise Software and Digital Transformation
Manage episode 454585280 series 2839167
Public sector organizations possess unique CRM requirements that differentiate them from private sector businesses. This category includes municipalities, cities, and federal agencies that manage a wide range of services and citizen interactions, necessitating specialized capabilities. A critical aspect of public sector CRMs is the management of citizen experiences, which extends beyond conventional customer service functionalities. These systems must accommodate various customer personas, oversee complex workflows, and provide a comprehensive, 360-degree view of citizen interactions across multiple channels. In this video, we will explore the top 10 public sector CRMs for 2024, highlighting platforms that cater specifically to the needs of government and public service organizations.
In this episode, our host, Sam Gupta, discusses the top Public Sector CRMs in 2024. He also discusses several variables that influence the rankings of these CRM systems. Finally, he shares the pros and cons of each CRM system.
Background Soundtrack: Away From You – Mauro Somm
For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
683 episoder
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1 WBSP684: Grow Your Business by Learning the Top 10 Construction ERP Systems in 2025 w/ Sam Gupta 24:33
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1 WBSP683: Grow Your Business by Understanding Smartsheet’s Capabilities, an Objective Panel Discussion 1:02:33
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1 WBSP682: Grow Your Business by Learning Why Understanding Software BOMs is Critical w/ Matt Van Itallie 55:52
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1 WBSP681: Grow Your Business by Learning the Top 10 Distribution ERP Systems in 2025 w/ Sam Gupta 42:04
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1 WBSP680: Grow Your Business by Understanding Airtable’s Capabilities, an Objective Panel Discussion 58:18
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1 WBSP679: Grow Your Business by Learning Digital Adoption Platform Trends and Their Evolution w/ Krishna Dunthoori 59:51
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1 WBSP678: Grow Your Business by Learning the Top 10 Manufacturing ERP Systems in 2025 w/ Sam Gupta 34:15
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1 WBSP677: Grow Your Business by Understanding Monday.com’s Capabilities, an Objective Panel Discussion 56:41
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1 WBSP676: Grow Your Business by Understanding Pipedrive CRM’s Capabilities, an Objective Panel Discussion 54:09
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1 WBSP675: Grow Your Business by Learning the Top 10 WMS Systems in 2025 w/ Sam Gupta 32:14
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1 WBSP674: Grow Your Business by Understanding Zoho CRM’s Capabilities, an Objective Panel Discussion 57:24
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1 WBSP673: Grow Your Business by Understanding Zendesk Sell’s Capabilities, an Objective Panel Discussion 56:57
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1 WBSP672: Grow Your Business by Learning the Top 10 TMS Systems in 2025 w/ Sam Gupta 22:52
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1 WBSP671: Grow Your Business by Understanding Oracle CX Cloud’s Capabilities, an Objective Panel Discussion 54:43
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1 WBSP670: Grow Your Business by Understanding SAP C/4 HANA Cloud’s Capabilities, an Objective Panel Discussion 55:59
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