))
Ep 26 - First impressions lead to more valuable clients
Manage episode 422963476 series 3503526
Innhold levert av What the Biz?!. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av What the Biz?! eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this episode, Dan and Brigitte dive deep into the golden rule of client service: a stellar first impression. We'll kick things off with a quick update on what's happening in their world, then jump right into the two key questions you MUST answer to design an amazing customer experience from the get-go.
But it doesn't stop there! Brigitte unveils a powerful onboarding checklist that ensures clear expectations, defined responsibilities, and a rock-solid foundation for trust. Learn why communication is king during this crucial phase, and how to leverage onboarding meetings to keep everyone aligned.
Because let's face it, the first 90 days set the tone for your entire client relationship. Dan and Brigitte share powerful examples of customer experience that will show you exactly how to make a lasting impression and turn those initial interactions into clients for life.
Looking to attract and retain higher-value clients? This episode has the secrets!
***RESOURCES***
- Dan mentioned a tool he's using to transcribe voice and he's using Google Recorder
- Never lose a customer again - Joey Coleman
Liked this show? SUBSCRIBE to this podcast on Spotify, Apple, Google and more. Catch past episodes and show notes at WhatTheBiz.com.
Join the WhattheBiz?! newsletter to be the first to learn about upcoming events and specials.
Do you have a topic you'd like us to cover? Leave us a voicemail on WhatTheBiz.com!
*********
Hosts
Daniel Proczko - myPocketMarketing
Brigitte Vegter - Vegter Financial
55 episoder
Del
