Redefining Enterprise Communication: Insights from Mitel's CTO

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Curious how innovation in enterprise communication can transform your business? Join us as we sit down with Luiz, Mitel's visionary CTO, who offers over 25 years of expertise in the field. Luiz unpacks Mitel's groundbreaking advancements in Unified Communications (UC), contact center experiences, and flexible hybrid cloud solutions. Learn how they're integrating cutting-edge technology into healthcare and other verticals, all while balancing the demands of a loyal customer base with new disruptive innovations. You'll get an inside look into how Mitel leverages partner and customer feedback to ensure their strategies align perfectly with market needs.
What does the future hold for enterprise communications? We explore the nuanced needs of SMBs versus large enterprises, revealing how UCaaS is tailored for smaller businesses, while larger organizations benefit from a hybrid approach. Discover the critical importance of seamless integration, flexibility, and top-notch security in sensitive sectors like government and healthcare. Luiz also highlights the significance of hybrid deployments and vertical solutions, such as IoMT in healthcare, ensuring compliance with industry standards and regulations. Don't miss this deep dive into Mitel's strategic focus on delivering robust, compliant, and forward-thinking communication solutions.

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1. Redefining Enterprise Communication: Insights from Mitel's CTO (00:00:00)

2. Communications and Customer Experience Innovations (00:00:01)

3. Future of Enterprise Communications (00:16:46)