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S2E2 Impact of Employee Experience on Customer Experience

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Manage episode 302291439 series 2856802
Innhold levert av ConsciousWorks. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av ConsciousWorks eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

Investing in your people and culture can seem like something to be done when business is doing well, however, it is often what helps your business thrive. In this episode we are joined by Dr. Benjamin, Head of Employee Experience Advisory Services at Qualtrics to discuss the impact of employee experience on customer experience and what companies can do to ensure their employees feel cared for, supported, engaged and appreciated. We will examine how employee experience will translate into customer experience and brand reputation.

  continue reading

39 episoder

Artwork
iconDel
 
Manage episode 302291439 series 2856802
Innhold levert av ConsciousWorks. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av ConsciousWorks eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

Investing in your people and culture can seem like something to be done when business is doing well, however, it is often what helps your business thrive. In this episode we are joined by Dr. Benjamin, Head of Employee Experience Advisory Services at Qualtrics to discuss the impact of employee experience on customer experience and what companies can do to ensure their employees feel cared for, supported, engaged and appreciated. We will examine how employee experience will translate into customer experience and brand reputation.

  continue reading

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