Welcome to The RetailWire Podcast, the show that gives you the latest insights and analysis from the world of B2B retail, straight from some of the industry's top thought leaders. Each episode, we'll explore the latest news, trends, and challenges facing retailers and suppliers alike. Whether you're a retailer looking to stay ahead of the curve, or a supplier trying to navigate the ever-changing retail landscape, we’ve got you covered. So turn up, sit back, and join us on another great episo ...
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Revolutionize Retail Operations: AI and Mobile Innovation for Small to Mid-Sized Retailers
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Get ready to revolutionize your retail strategy with insights from Karen Halpern, Director of Retail and Hospitality Product Marketing at Priority Software. Discover how the integration of advanced technologies like AI and mobile are reshaping both online and in-store shopping experiences. Karen shares her personal anecdotes to illustrate the persi…
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Building Loyalty with Innovative Referral Strategies
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Join Matt Roche, CEO of EXTOLE, as he shares the frustrations with digital marketing that inspired the creation of a platform freeing brands from reliance on Google and Amazon. Learn how EXTOLE integrates with Shopify and Salesforce, turning loyal customers into powerful brand advocates through seamless referral and ambassador programs. In conversa…
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Exploring the Dynamics of Customer Engagement in Email Campaigns
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Unlock the mysteries of email marketing with Brian Cardona of AtData and RetailWire BrainTrust host Mark Price, as we dissect the role of email addresses in the digital marketing landscape. Our discussion peels back the layers of how these digital identifiers are reshaping customer engagement strategies, especially with the shift in traditional met…
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Innovating the In-Store Experience: The Future of Electronic Shelf Labels with Hanshow America
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Today's episode features an enlightening conversation between our host RetailWire BrainTrust Panelist Brian Cluster, industry marketing director at Stibo Systems, and Folkwin Haye, Key Account Sales Director for Hanshow America - a trailblazer in innovative in-store tech solutions. In this discussion, Folkwin and Brian delve into the transformative…
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Assessing the State of Small & Mid-Sized Businesses in 2024
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Discover how small and medium-sized businesses (SMBs) navigated the rocky economic landscape of 2023, as we sit down with Khurjekar , Chief Revenue Officer, Business Markets and SaaS for Verizon Business. She offers a wealth of knowledge on overcoming challenges like inflation and capital access, while also providing insight on leveraging technolog…
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Unlock the secrets of AI's sweeping revolution in the retail world with Ricardo Belmar from Microsoft and Jamie Tenser of VSN Strategies. As we wrap up NRF 2024's electrifying discussions, we share ground-breaking insights about how AI is no longer just futuristic buzz but a practical powerhouse reshaping retail. Imagine store associates liberated …
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Utilizing Retailer & Bank Data for Superior Customer Experience
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Ready to unravel the ever-changing world of retail payments? We've got a fascinating conversation lined up with our guest, Tom Burgess from SnippMedia. Together, we'll explore the concept of a Payments Media Network, a potentially game-changing platform that combines purchase data from retailers and banks to create targeted offers for consumers. If…
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Navigating the Modern Retail Landscape with Pet Supplies Plus
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Ever wonder how a pet supply company stands out in an overcrowded market? That's exactly what we're unraveling in today’s conversation with Erin DeAngelis and Betsy Weakland from Pet Supplies Plus. As a beacon in the pet industry, Pet Supplies Plus distinguishes itself through an uncommon approach that revolves around infusing local flavor and pers…
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Navigating Omnichannel: A Comprehensive Look into the Retail Landscape
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Ready to decode the retail revolution? Join us for a panel discussion with our industry experts Lisa Taylor, Scott Benedict, Ted McCaffrey & Brandon Rael as we navigate the dynamic world of Omnichannel. We promise a deep dive into the challenges and opportunities that this versatile approach presents, with a sharp focus on the significance of coord…
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How Can Retailers Maximize Sustainability Without Sacrificing Profitability?
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Are you facing the dilemma of balancing sustainability with profitability in your retail business? We've got you covered. This episode is a powerful dialogue with seasoned retail experts - Lisa Taylor, Brandon Rael, Mark Self, Jay Fiske, and Scott Benedict, as we navigate through the complex interplay of sustainability and profitability in retail a…
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Addressing the Rise in Retail Crime: Strategies, Innovations, and the Role of Technology
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How far would you go to secure your retail store and protect your associates? If you're one of the countless retailers grappling with the growing problem of theft and violence, this episode is a must-listen. We're joined by industry experts Mark Self, Gus Downing, Ted McCaffrey and Pedro Ramos to examine the alarming trend of organized retail crime…
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Unraveling the Livestream Shopping Phenomenon: Insights From Retail Industry Experts
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Get ready for a riveting discussion about the evolving world of livestream shopping in retail. Our esteemed guests for this episode include Mark Price, Ricardo Belmar, and Sharon Gai, who's got her fingers on the pulse of livestream shopping through her extensive experience at Alibaba. As we unpack the rise of livestream shopping from being a marke…
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Sweetwater: Harmonizing Music Passion and Retail Innovation
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What if I told you that the path to innovative retail success involves a Volkswagen bus and a lifelong passion for music? That's the fascinating journey of Sweetwater, the leading e-commerce retailer of musical instruments and audio gear in the U.S. Joined with us today is Mike Clem, the new CEO of Sweetwater, Mike shares his unique transition from…
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Survival of the Fittest: The Downfall of Department Stores and the Rise of Discount Retailers
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Is the era of department stores finally ending? Join us in a thought-provoking conversation with department store and specialty store expert, Jeff Sward, as we dissect the downfall of department stores from a booming 10% market share to a staggering 2%. We take a hard look at TJ Maxx and similar discount store business models that have successfully…
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Tech Trends Reshaping Retail: A Deep Dive into the Northwest Arkansas Tech Summit
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Ever wondered how technology is revolutionizing the retail industry? Get ready to discover the transformative power of retail tech innovations you can discover at the NWA Tech Summit, an event designed to keep businesses at the cutting edge of technology. We sat down with some of the leaders behind the event to bring you a sneak peak at what you ma…
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Batteries Plus' Secrets to Success: Empowering Franchisees and Unmatched Customer Service
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Batteries Plus has consistently shattered company sales records this year, leaving many curious about the secret behind their remarkable success. In this insightful interview, we sit down with Jon Sica, the Chief Business Officer of Batteries Plus, to unravel the strategies that have propelled this specialty retailer to new heights in a challenging…
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Balancing Efficiency and Consumer Experience: The Technology Tug-of-War in Retail
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Curiosity and a deep understanding of consumer behavior have been the driving forces behind Melissa's journey from working at Target headquarters to her current role as Director of Retail Strategy for digital solutions provider, CI&T. She joins us to shed light on some of the biggest tech mistakes retailers are making today and the potential risks …
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Grocery Shop 2023: A Deep Dive into AI, and the Implications of Instacart's IPO with James Tenser and Ricardo Belmar
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Are you ready to wrap your mind around the future of retail? Join BrainTrust members, James Tenser and Ricardo Belmar, as they explore the compelling conversations emerging from Grocery Shop 2023. Uncover the transformative power of artificial intelligence as it shapes this landscape. This isn't your typical event recap; we're delving into the nitt…
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Transforming the Retail Industry: A Conversation with Neil Saunders
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Ever wondered how a hilarious misstep in placing a manual order could lead to some serious career development? Well, our guest Neil Saunders, Managing Director of Global Data Retail, did just that. Neil shares his journey through the retail industry, from his humble beginnings at John Lewis to his current role, and highlights a memorable ordering b…
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Exploring the Retail Journey: From Executive Training to Director of Technology featuring Allison McCabe
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Strap in for an enlightening dialogue with the dynamic Allison McCabe, a respected member of our BrainTrust. Allison's retail journey, which started from Allied Department Store's executive training program, has culminated in her becoming the Director of Retail Technology at Invista. Prepare to be inspired as we unpack her personal life, transition…
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Blending Passion for Pets and the Power of Retail: A Conversation with PetSmart's Kristin Shane
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What happens when you mix the passion for pets and the power of retail? Meet Kristin Shane, Chief Merchandising Officer at PetSmart, who's going to share her insights on this compelling synergy. With her rich career history, including consulting at Accenture and running diverse departments at Target, Kristin unveils some powerful narratives on the …
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Powerhouse Retail Insights with Liza Amlani: Industry Developments, Consumer Voices, and the Power of Innovation
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Welcome to our latest podcast episode where we're thrilled to present Liza Amlani, a powerhouse in the retail industry, who brings with her a wealth of experience from working with big-league brands such as Nike, Holt Renfrew, Ralph Lauren, and Accenture. Now leading her own organization, The Retail Strategy Group, Liza brings her sharp insights an…
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Unlocking Retail Mysteries: AI, Store Locations, and Building Relationships with Ricardo Belmar
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Are you ready to unlock the mysteries of the retail world? We certainly are! This episode is a fascinating exploration of the industry, featuring a candid conversation with retail tech advisor Ricardo Belmar. Ricardo's insights from his own journey into the retail industry, which he amusingly stumbled upon, are genuinely enlightening. Let's buckle …
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Exploring the Evolution of Retail and Technology with Dave Wendland: Insights, Innovation, and the Impact of the Pandemic
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Prepare to be enlightened as we spend some quality time with Dave Wendland, a recognizable figure in our BrainTrust. This fascinating individual, born and raised in Green Bay, Wisconsin, has journeyed through a noteworthy career trajectory. From a humble beginning as the Director of Marketing for Applied Computer Research to the illustrious positio…
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Redefining Retail: A Conversation with Industry Veteran Cathy Hotka on Networking, AI, and the Future of Retail
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We're thrilled to have Cathy Hotka on the show today, a seasoned veteran in the retail industry whose career journey is nothing short of remarkable. From her days as VP of Information Technology for the National Retail Federation and a congressional liaison for the White House, to her unique insights as a sixth-generation native Washingtonian, Cath…
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Inside the Affiliate Marketing Ecosystem with Admitad's Evan Johnson
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Imagine that you could understand the world of affiliate marketing better, learn about key players in the ecosystem, and get insider tips from the top minds in the field. Well, you're in luck! Join us in conversation with Evan Johnson from Admitad, a tech-whiz with a teaching background, who is revolutionizing this landscape. With his unique perspe…
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Adopting Tech and Overcoming Challenges in Retail: A Conversation with Brian Numainville
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What’s the secret to navigating a career that spans a fascination with business from childhood, pioneering work in geographic information systems, and community engagement? We had the privilege of sitting down with Brian Numainville - a member of our BrainTrust, Principal at The Feedback Group - who unveils his personal journey, filled with insight…
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The Evolution of Retail: A Conversation with Industry Expert Shelley Kohan
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Have you ever wondered about the journey of a retail industry maven? Join me as I sit down with the dynamic Shelley Kohan, whose fascinating career started on the sales floor at Bloomingdale's and led to the lecture halls of the Fashion Institute of Technology. Shelley, who is also the Chief Strategy Officer at the Robin Report, Senior Contributor …
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Reimagining Retail in the Modern Tech Era with Mark Self
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What if the traditional retail shopping experience you've known is rapidly changing, influenced by technology, and the impact it's having is not just on our shopping habits, but on human interaction overall? This is the intriguing narrative we explore in a thoughtful conversation with our special guest, Mark Self, President/CEO of Vector Textiles a…
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Revolutionizing Brand Identity in the Digital Age: Insights from Sonal Gandhi, Chief Content Officer at The Lead Innovation Summit
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Get ready to revolutionize your understanding of brand identity in a digital world. We promise you won't look at Direct-to-Consumer (D2C) strategies the same way again after hearing from our esteemed guest, Sonal Gandhi, Chief Content Officer at The Lead Innovation Summit. Drawing on her rich experience with big names like Macy's and eBay, Sonal sh…
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Unleashing the Power of Data: A Fun-filled Chat with David Spear
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Get ready for an engaging and lively episode of The RetailWire Podcast as host Brian Crum welcomes David Spear, the dynamic former senior partner at Teradata and current vice president of professional services at NCR Corporation. Join the conversation as they dive into David's impressive career journey, spanning Fortune 100 and 500 companies, and d…
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Powering Up Retail: Unleashing Automation for Sustainable Success | Jay Fiske, Powerhouse Dynamics
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Welcome to The RetailWire Podcast, your go-to source for insightful discussions on the latest trends and innovations in the retail industry! In this episode, our host Brian is joined by a special guest, Jay Fiske from Powerhouse Dynamics. Together, they dive into the fascinating intersection of sustainability and technology and explore how automati…
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Welcome to The RetailWire Podcast, where we dive into the dynamic world of the retail industry! In this episode, our host Brian introduces his guest, David Slavick, co-founder of Ascendant Loyalty Marketing. They embark on a captivating conversation, tracing David's journey from his upbringing in Chicago to his foray into the advertising industry a…
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Welcome to The RetailWire Podcast! In this episode, our host Brian engages in an insightful conversation with Phil Chang, a fractional CMO and COO, who specializes in providing temporary expert help to companies in marketing and operations. During the interview, Phil explains his role in identifying goals and solving problems for businesses. He emp…
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May 2023 Recap: Organized Crime, Generative AI & Customer Service, Tipping Tick-Offs, and Not-So-Gucci TikToks
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Welcome to The RetailWire Podcast, where we dive into the fascinating world of the retail industry! In this episode, our host Brian Crum introduces our esteemed guests and members of the BRAINTRUST by RetailWire: DeAnn Campbell, Phil Chang, and Carol Spieckerman. After some friendly banter about their weekend plans, they give us a sneak peek into t…
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Welcome back to The RetailWire Podcast! In this installment of our "Meet the BRAINTRUST" series, our host Brian Crum interviews the insightful DeAnn Campbell, a consultant associated with AAG. During the episode, DeAnn shares her expertise in strategy and insight development within the retail industry. She highlights the significance of creating a …
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Welcome to another episode of The RetailWire Podcast! In this installment of our series "Meet the BRAINTRUST," our host sits down with Brian Cluster, a valued member of the BRAINTRUST in the retail industry. During the interview, Brian Cluster shares his expertise in category analytics and promotional analytics, shedding light on the importance of …
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Meet The BRAINTRUST | Patricia V. Waldron
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Welcome to another exciting episode of The RetailWire Podcast! In this episode, our host Brian is joined by Patricia Waldron, the founder of Vision First and a member of our esteemed BRAINTRUST. Together, they delve into the world of retail and the transformative power of new technologies like generative AI. Patricia shares her extensive background…
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Meet The BRAINTRUST | Patrick Jacobs, Co-Founder @ Immerss
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Welcome to another great episode of The RetailWire podcast! In this episode, we kick off our "Meet The BRAINTRUST" series, where we get to know members of the BRAINTRUST by RetailWire a bit better. Meet Patrick Jacobs, co-founder of Immerss, a groundbreaking startup revolutionizing the way we shop online. In this episode, we dive into Patrick's imp…
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Ep 1: Meeting Retail's Demands: Tech Trends, Customer Experience, and More with Carol Spieckerman
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Don't miss out on the pulse of the retail world – subscribe to our newsletter now and stay ahead of the curve https://retailwire.com/subscribe/ In our very first episode, our host Brian Crum is joined by guest Carol Spieckerman, a member of the BRAINTRUST by RetailWire, as they discuss the latest topics related to customer experience and perception…
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Hey, everyone! Welcome to the RetailWire podcast, your go-to source for the latest insights and commentary on the retail industry. If you’re familiar with RetailWire.com, you already know we’re one of the industry's top resources for everything B2B retail news, and — guess what — the podcast is no different! Each episode, we’ll bring you expert ana…
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