Generating Authentic Engagement Through Food with Sophia Rouleau

The Multicultural Marketing Podcast with Sharifa Khan

Venture into the vibrant world of Canadian food retail, with our special guest, Sophia Rouleau, Director of Marketing, Banner Planning and Strategic Priorities, Sobeys. In this episode, Sophia pulls back the curtain on how Sobey’s visionary insights have harnessed immense growth opportunities across the country, utilizing multicultural marketing. Sobeys’ FreshCo and Chalo! FreshCo brands are not just selling groceries, they are committed to authentically engaging with Canada's diverse communities, using the universal power of food as a connector.
Uncover the challenges and triumphs of crafting campaigns that resonate with diverse audiences, illustrated by Freshco's insights like “grocery shopping just like home,” and its "valuelicious" campaign, a masterclass in linguistic and cultural adaptation.
Hear Sophia's reflections on the importance of respecting cultural nuances, conducting thorough research, and fostering collaboration across various functions to ensure that marketing initiatives are both meaningful and effective. Drawing upon her 16 years of grocery and food marketing experience, Sophia cites specific examples of brands that have thrived by taking calculated risks, while maintaining consistent brand activity.
This episode is a rich source of inspiration for marketers eager to generate organic, authentic engagement with diverse audiences. You don’ want to miss this!
Biographies
Guest: Sophia Rouleau is a strategic, action-oriented marketer who passionately challenges the status quo, to create meaningful connections between brands and their customers. She is a veteran marketer with 16 years of experience, having worked with brands such as ACE Bakery, Weston Foods and GreenSpace Brands to name a few. Today, Sophia serves as the Director of Marketing, Banner Planning and Strategic Priorities at Sobeys and one of her important responsibilities is leading the charge in multicultural marketing for the FreshCo and Chalo FreshCo brands at Sobeys.
Host: Sharifa Khan is the visionary founder of Canada’s multicultural marketing discipline. She is also the founder and CEO of Balmoral Multicultural Marketing. Her firm, which is celebrating its 35th anniversary this year, continues to innovate at the top of its field. In 2021, Sharifa received the industry’s highest honour, as an inductee in the prestigious Canadian Marketing Hall of Legends.
Subscribe now and never miss an episode, featuring top industry experts and thought leaders on their multicultural marketing journeys (and don’t forget to rate and review this podcast).
Social Media: (Follow: #Balmoral and #MulticulturalMarketingPodcast)

LinkedIn:

Sharifa Khan: https://www.linkedin.com/in/sharifa-khan/

Balmoral Multicultural Marketing: https://www.linkedin.com/company/balmoral-multicultural-marketing/

IG:

@sharifa7147
@balmoralmulticultural
@kekadasgupta

Resources:
www.balmoralmkt.com | 416.364.0046 | [e-mail]
Credits and Acknowledgements:

· Keka DasGupta – executive producer

· Daniel Ho, ReMarketing Company Inc. - video and editing services

· Rima Maamari - podcast advisory services

Kapitler

1. Generating Authentic Engagement Through Food with Sophia Rouleau (00:00:00)

2. Multicultural Marketing Insights and Strategies (00:00:06)

3. Cultural Diversity in Marketing Strategies (00:13:49)

4. Multicultural Marketing Brand Success (00:22:59)

5. Building Trust and Credibility in Marketing (00:37:26)