Learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more, and take more vacations! This is how generations collaborate to make an unstoppable dental team!
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164. The Real Role of an Office Manager - Millennial Dentist Podcast
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In this episode, we explore the importance of understanding when and how to delegate leadership roles in your practice. Whether you're trying to decide if it's time to hire an office manager or just wondering how to manage your current team, we dive into common misconceptions, practical benchmarks, and the strategic steps you need to take before ma…
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163. Balancing Schedule for Consistent Production Strategies - Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast, I'm diving into a topic that's crucial for every dental practice—how to balance your schedule in a way that maintains consistent production, even when the economy isn't on your side. I’ll be talking about why it's so important to set both minimum and maximum production goals to keep things stable a…
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162. Case Acceptance Before Treatment Details - Millennial Dentist Podcast
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In this episode, I share the importance of guiding patients toward case acceptance before overwhelming them with treatment details. Often, young doctors and new associates make the mistake of diving into the who, what, why, and how of treatment before patients have even agreed to move forward, which can feel more like sales than patient care. We ne…
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161. Navigating the Challenges of Dental Partnerships - Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast, I dive into the challenges of dental partnerships and how to avoid conflicts that can hurt your practice. From my own experience, I share tips on setting clear expectations when starting a partnership or bringing on associates to prevent issues down the road. I also talk about the process of transi…
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160. Elevating Cosmetic Dentistry: Dr. Allie Frounfelter ’s Journey - Millennial Dentists Podcast
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In this episode, I am joined by Dr. Allie Frounfelter and we talk about the importance of mastering the fundamentals of dental preparation, emphasizing that prepping multiple teeth can be as straightforward as prepping a single one with the right understanding. We explore how understanding tooth positioning and occlusion can simplify complex proced…
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159. The Devil is in the Details... Or Is It? - Millennial Dentist Podcast
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In this episode, I talk about the saying "the devil is in the details" and how focusing too much on small details can slow us down. I share stories from my own practice, where trying to get every detail perfect caused more problems than it solved. Instead, I suggest a simpler approach that focuses on what really matters, helping us work more effici…
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158. Elevating Dental Practice Standards - Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast, we explore the importance of effective communication in dentistry and its impact on patient outcomes. Emphasizing the need for clear and precise treatment planning and collaboration with labs, we discuss how to achieve exceptional results. The approach to mentoring young dentists is shared, highlig…
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157. The Future of Dentistry: Technology, Time, and Patient Care - Millennial Dentist Podcast
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In this episode, Kirk Behrendt and I talked about my story of becoming a key figure in dental education through my podcast. I discuss the importance of understanding patient perspectives and making informed treatment presentations. Emphasizing the need for dentists to avoid projecting their value systems onto patients and to respect individual fina…
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156. Mastering Patient Communication and Case Acceptance - Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast, I, Dr. Sully Sullivan, continue my conversation with Brett from Digital Doc, diving into patient communication, case acceptance, and the importance of understanding patients' perspectives in our dental practices. We discuss the necessity of acknowledging sales in dentistry and improving our sales s…
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155. Improve your Dental Business by Leveraging Digital Services - Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast, Dr. Sully Sullivan discusses a pressing issue in dentistry: dentists often abdicate rather than delegate responsibilities, leading to inefficient practices. Joined by Brett Wilson from Digital Doc, they explore how leveraging digital technology and improving patient communication can enhance case a…
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154. Achieve Better Dental Practice Outcome - Millennial Dentist Podcast
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In this episode of The Millennial Dentist podcast, Dr. Sully Sullivan talks about how making changes in your dental practice can lead to better success. He explains that if you want your practice to run differently and achieve better outcomes, you need to change how you do things. This includes offering comprehensive patient financing, using better…
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153. What Should a New Owner and Team Leader Do? - Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast. Let’s learn the essential skills needed to grow and scale a dental practice, stressing that being a proficient dentist is merely the starting point. This focuses on evaluating the growth potential of smaller practices, effectively managing larger ones, optimizing operational setups for efficiency, …
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152. Simplifying the Buying Process Experience for Patients - Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast, I shared how people are willing to pay extra to receive outputs faster, and how we could optimize this for our business. It's incredible to consider that we could increase our earnings by offering faster services compared to their current status. A line from Jeff Bezos changed my mindset: "American…
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151. Game Plan to Prevent Patient Loss - Millennial Dentists Podcast
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In this episode of the Millennial Dentists Podcast, Tbone and I discussed the reasons why we lose our patients to other dentists. This is not a new phenomenon in dentistry; our patients either choose to replace us or new patients come in from other practices. This topic is painful, especially when a long-time patient decides to switch to another pr…
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150. Success with Leadership Control - Millennial Dentist Podcast
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In this part 2 episode with Dr. Eric, Dr. Tarun, and I, talk about how sticking to your commitments can lead to better results in dentistry. We discuss being a good leader and getting things done effectively. You'll learn about the difference between giving up responsibility and delegating tasks to others. Dr. Sullivan shares stories about sticking…
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149. Dental Practice Growth: Review, Marketing & Social Media - Millennial Dentist Podcast
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In this trio episode of the Millennial Dentists Podcast, Eric, Tarun, and I talk about how you could effectively grow your dental practice if you feel it slowing down. We advocate for the philosophy of 'slow down to speed up,' though we acknowledge that growth isn't always linear. However, it should never be stagnant. There are ways to improve your…
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148. Struggle to Triumph: Beating Collection Records with Dr. Jones - Millennial Dentist Podcast
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In this episode of Millennial Dentist Podcast, Dr. Will Jones shares his journey of feeling lost and exhausted while balancing his spiritual journey with running a dental business. After reconnecting with Tarun, he realized the importance of focusing on dentistry to achieve growth and success. We discuss overcoming communication conflicts with asso…
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147. How to Optimize Scheduling, Better Patient Experiences and Skyrocket Revenue
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In this episode of Millennial Dentists Podcast, I talk about the implementation of Expanded Function Dental Assistants (EFDAs) into practice to support the One-Column Model as a system for streamlining operations. Moreover, we discuss how planning appointment visits contributes to delivering quality patient care and why it’s worthwhile to use stand…
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146. Mindset and Environment for Onboarding New Dental Associate - Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast, I talk about the mindset we must have when we are onboarding a new dental associate. We are experiencing a change with our new associate, and this episode is to share the mentality and team culture we have to make this transition successful. In creating an environment, it is important to create a p…
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145. How To Schedule Dental Procedures Better For Practice Success Results - Millennial Dentists
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In this episode of the Millennial Dentist Podcast, I share the capability of priority scheduling. Learning a high-paying procedure to include in your practice takes time and a huge amount of effort. The last thing you want to happen is for this procedure to fail just because of poor planning. Know the power of scheduling in this episode and how you…
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144. Key Factors to Consider Before Investing in a Dental Practice - Millennial Dentist Podcast
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In this episode, industry expert Jesse Lee shares invaluable insights into navigating the world of dental practice investments. From avoiding common pitfalls like excessive debt to understanding the significance of liquidity as a backup source of repayment, Jesse covers essential aspects that every dentist should consider before venturing into prac…
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143. Implementing Full Arch Dentistry in Your Clinic: Tips and Tricks - Millennial Dentist Podcast
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In this episode of Millennial Dentist Podcast, I talk about the innovation of Full Arch Dentistry. The dental industry benefited financially and in terms of time efficiency from this evolution. This time, it's better because it produces more accurate and ideal results. Competitive printing prices make this an excellent choice for your clinic. There…
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142. Managing Team Changes: Hiring and Saying Goodbye - Millennial Dentist Podcast
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In this episode, we're exploring how teams function and the implications for both personal and professional development. We'll talk about fostering an environment that supports everyone's growth, whether it's finding the correct balance between individual talents and teamwork or understanding the power of collaboration. Maintaining an abundance min…
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141. Managing Team Turnover and Proper Team Positions - Millennial Dentist Podcast
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In this episode, I shared how I managed a team turnover. From providing options to the team members to accepting the reality and finding ways to manage the team, this episode has you covered. You want your team to have a few more options before departing, providing them with other opportunities to explore while still remaining in the same environme…
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140. Treatment Coordinator Dynamics: Team Roles, Transition, Marketing - Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast, Jess and I discuss her career transition from Dental Hygienist to Treatment Coordinator. We explore the dynamic changes in the hygienist team and the challenges of implementing new ideas. Our focus then shifts to the significant transition out of hygiene, providing insights and advice on trusting t…
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139. New Dental Hygienist Tips | Photograph, Report, Tracking, Success - Millennial Dentist Podcast
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In this episode of the Millennial Dentist podcast, I discuss the topic of new hygienist work with my guest, Emily. We share insights on standing out and adapting to your hygiene position. Reporting plays a crucial role in dental practice, measuring team achievements and effectiveness within a specific timeframe. Mastering dental photography is a pr…
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138. Human vs Transactional Communication - Patient Interaction | Millennial Dentist Podcast
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In this episode of the Millennial Dentist Podcast, I emphasize the significance of training your team and front office to engage in human interaction rather than transactional communication with patients. Adopting this mindset helps build a strong bond in the practice-patient relationship. Patients are more likely to return when we establish this c…
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137. Dental Insurance Myths - Strategy on Reducing Delta Patients
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In this episode, I dive into the intricacies of dental practice management, offering insights into the strategic decisions surrounding the retention or dismissal of dental insurance providers. Drawing from my experiences and industry knowledge, I stress the importance of maintaining insurance relationships until reaching the desired practice scale …
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136. How to REACH Dental Associate Success Path - Skills, Education, and Niche
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In this episode of the Millennial Dentist podcast, I share my personal journey and the principles that shaped my success in dentistry. Reflecting on the hustle, commitment to continuous education, and the willingness to put in the work that defined my early years, I offer insights tailored for new graduates and associate doctors. The discussion rev…
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In this episode of the Millennial Dentist podcast, Dr. Sully Sullivan passionately addresses the challenges faced in dental practice, emphasizing the need for setting boundaries, maintaining empathy without taking on unnecessary responsibility, and adhering to essential rules. Dr. Sullivan shares a real-life scenario highlighting the importance of …
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134. Purchasing Equipment and Practice Projections for 2024
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In this episode of Millennial Dentist Podcast, I talk into the intricacies of managing a dental practice as the year winds down. As practice owners, we explore crucial considerations such as equipment purchases, tax planning, and projecting production for the upcoming year. I stress the importance of strategic growth, optimizing your practice, and …
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133. Get Started with Dental Implants - Millennial Dentist Podcast
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In this episode of the Millennial Dentist podcast, we're diving into the game-changer in my career – dental implants. I can't stress enough how crucial a strong foundation in extraction and grafting is for long-term success. Allow me to take you through my journey, from embracing guided surgery for efficiency gains to the groundbreaking practice of…
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In this episode of Millennial Dentist Podcast, I reflect on my journey, highlighting the importance of embracing experiences, including challenges, for continuous improvement. The episode delves into the role of therapy in understanding personal and team dynamics, emphasizing the need to acknowledge and support each other's struggles. I also discus…
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131. Navigating the Pathway of Intentionality and Clarity in Practice Growth - Millennial Dentist
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In this episode of Millenial Dentist, Dr. T Bone, Dr. Sully, and Dr. Craig Spodak engage in a dynamic discussion on the multifaceted aspects of dentistry, entrepreneurship, and personal fulfillment. Driven by a passion for building organizations that transcend profit centers, the trio explores the profound impact of creating a supportive dental cul…
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130. Are you Over Diagnosing or Poorly Communicating?
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In this episode of the Millennial Dentist podcast, I emphasized the importance of evolving dental treatment planning beyond traditional approaches. Acknowledging the gaps in dental education, particularly in communication skills, I urge you to align their clinical knowledge with effective patient dialogue. The episode covers the challenges of overt…
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129. Strategy to Keep your Team Happy and Navigating Team Bonuses - Millennial Dentist Podcast
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In this episode of the Millennial Dentist podcast, T-Bone and I talk about the crucial role of team bonuses and the balance between base pay and bonus structures in dental practices. The importance of transparent communication, commitment to goals, and driving revenue for bonus success is discussed, offering valuable insights for practice owners an…
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127. Elevating Your Dental Practice by Feeding Associates for Success
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In this episode of the Millennial Dentist podcast, I explore strategies for ensuring the success of your dental associates. A scheduling approach that emphasizes limiting specific procedures to prioritize quality over quantity is the key. By blocking certain procedures and assigning them to capable providers, we optimize our menu of services, promo…
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126. Balancing the Growth and Financial Risk of Your Dental Practice with Dental Associate
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In this episode of the Millennial Dentist podcast, I explore the important role of dental associates in driving practice growth. We'll dive into the importance of building financial flexibility, allowing you to take calculated risks and elevate your practice to new heights. I'll share insights into the strategy of balancing risk and reward and how …
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125. Why You Should Offer In-Office Payment Plans
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Let’s continue this conversation about financing. The fact of the matter is that financing makes comprehensive dentistry possible for a lot of people. And there’s a lot to consider here. Are you hesitant to offer comprehensive dentistry out of fear that the patient can’t afford it? That’s the mindset that needs to be shifted, because financing is s…
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Financial menus have changed the way we do business. Let’s be real, dentistry is expensive and no matter what type of client you have in the chair, they need to be presented with different options to help make it affordable or at least manageable. Aubrey, our Director of Operations at Sullivan Dental Partners is back on for this conversation on fin…
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123. Does It Make Sense to Print Crowns?
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Like it or not, 3D printing is on its way and milling may soon be a thing of the past. But right now, is it sustainable? Is it realistic? In this episode, Dr. Sully discusses what printing crowns looks like, what the costs are, what problems it solves, and the pros and cons of implementing a system now. Ultimately, it’s about leveraging technology …
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No matter what industry you are in, if you work with other people, there will be office gossip and drama. It’s inevitable, but there are ways to deal with it that leave people feeling safe, less stressed, and less impacted by the office gossip. Doc Jock joins the conversation because he’s dealing with this situation in his practice right now. Witho…
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We all have issues that come up with team members. It’s human nature and we have to be prepared for whatever happens when people are put into groups. Andrea Deloach is a practice assistant here and she joins this conversation on how to lead team members more effectively and how to handle uncomfortable situations. Andrea runs a lot in this practice …
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This episode pertains to every type of dentist, owner, and associate out there. No matter how you run your business, whether or not you are looking to expand, or how many chairs you have in your practice. Today we’re talking about the value of a chair. Leaning into the value of a chair was really eye-opening. Each chair has a ton of potential but y…
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It’s important to take a close look at metrics. They are important tools to use when making decisions. But the metrics you look at and the goals you set around them all depend on how you run your practice. There was a recent article penned by Mike Abernathy around KPIs for your practice. Mike joins the Millennial Dentist Podcast to talk about the p…
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It’s important to learn through every experience and Sully certainly has learned a lot from the loss of his first associate. This conversation with TBone is all about where Sully and the practice went wrong in keeping this associate and what they could have done better to prevent it. Failure isn’t a bad thing. There are different challenges present…
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117. Associateship to Ownership Part 2 with Dr. Jackson
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Welcome back to part 2 of a previous conversation with former associate Dr. Jackson. Dr. Jackson has recently taken the opportunity to shift from associateship to ownership and with that change comes a lot of decisions. In part 1, Dr. Jackson shared his journey, how he made decisions for his new practice so far, and he laid his fears all out on the…
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116. Associateship to Ownership Part 1 with Dr. Jackson
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Dr. Jackson is a current associate who is about to take the leap to ownership! It’s very exciting for him and we’re really happy for him and this opportunity. Of course it is a blessing and a curse because we are now faced with replacing him, but with transparency early on, we knew this would happen one day when we took Dr. Jackson on as an associa…
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115. Sully & TBone Talking VHF Milling Unit
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For years we have used CEREC Dental Milling machines and they are excellent. But it is so exciting to get something new in the door. So today, we’re talking all about some new tech in the practice and why the clear choice was a new VHF lab mill. You’ll learn all about some of the challenges we’ve run into with existing technology which you may also…
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Goal setting and reflecting on last year are big buzz words at the start of a new year, but for business owners, these things are crucial. But when it comes to reading reports, what numbers are important? What do they all mean? And most importantly, how can we use these numbers to set goals and drive the business forward? In this episode, Aubrey jo…
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