135. Empathy Is Not A Fault

The Millennial Dentist

In this episode of the Millennial Dentist podcast, Dr. Sully Sullivan passionately addresses the challenges faced in dental practice, emphasizing the need for setting boundaries, maintaining empathy without taking on unnecessary responsibility, and adhering to essential rules. Dr. Sullivan shares a real-life scenario highlighting the importance of effective scheduling, team communication, and the balance between accommodating patients and upholding practice standards.

@1:30 Practice Empathy with Caution

@2:15 Maintaining a Non-Emotional State in Practice

@4:55 Power of setting column with team

@9:57 Recap of Issues in Team Column

@11:14 Addressing Frustration with Human Nature

Who is Dr. Sully Sullivan?

Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months.

As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC.

As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [e-mail]

Links and Resources

Richard Sullivan, DDS

Partner, Sullivan Dental Partners

Co-host/Founder of the Millennial Dentist Podcast

http://www.millennialdentist.com

www.drsullysullivan.com

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