Welcome back to the Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich, where we dive deep into the dynamic world of dental practice management. In this installment, we explore the impact of coaching, the pitfalls in dental practice ownership, and the invaluable benefits that come with strategic guidance. I'll unravel the secrets b…

And we are back! Welcome to the Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich, where we dive deep into the dynamic world of dental practice management. I'm thrilled to share with you an episode packed with insights and inspiration to elevate your professional journey. In today's installment, we embark on a journey of personal …

Welcome to Episode 66 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about delegation inside your dental practice. We’ll discuss the benefits of learning to delegate and how to start. Plus, I’ll share four tips on how to make it easier if you’ve been struggling with…

Welcome to Episode 65 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about being intentional and the four big areas that every practice owner needs to focus on. We will discuss the importance of setting a clear direction for your practice and truly being intentional…

Welcome to Episode 64 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about personal time management. We will discuss why it's important to first have a clear vision and mission, and the best ways to improve your time management skills. We will be sharing how to prop…

Welcome to Episode 63 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to address poor work performance and the steps we follow in our practice. We will start by defining what counts as poor work performance and whether or not you should address it. We will …

Welcome to Episode 62 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with the current difficulties of managing a dental practice. We will discuss how to minimize downtime inside your practice and focus on what is truly important. We will also touch…

Welcome to Episode 61 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be discussing how to talk so patients will listen. We will talk about how to approach an appointment and the importance of asking questions. We will also discuss how to create awareness for your patients and …

Welcome to Episode 60 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about morning huddles. We will discuss the importance of having an effective morning huddle and how we actually do them at our practice. I will share when and how to start the morning huddle, as we…

Welcome to Episode 59 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to implement new systems inside your practice. We will discuss the importance of the 80-20 rule and what’s one of the biggest barriers to successful implementation. Lastly, I will be shar…

Welcome to Episode 58 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about what you have to focus on in order to drive production forward. We will discuss the importance of building the right team culture and sharing your vision with your team. We will also talk abo…

Welcome to Episode 57 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will share my personal story: who I am, what I do, why I do what I do and why I want to have an impact. Bullet points (01:12) My story (01:42) My childhood: The accident that made me want to become a dentist (02:45) Sta…

Welcome to Episode 56 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. At a time when cancellations and no-shows are higher than ever, in today’s episode we will look at them as openings of opportunity, and discuss how to deal with downtime in a productive way. We will talk about why you shouldn’t book more th…

Welcome to Episode 55 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to deal with problems inside your practice. First, we will discuss the importance of being open with your team in order to identify the problem. We will share the backwards approach to pr…

Welcome to Episode 54 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the different roles you need to have inside your practice. We will discuss the multiple hats you need to wear as a business owner, and the importance of knowing what you can and can’t delegat…

Welcome to Episode 53 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will be sharing some books and podcasts that have had a profound impact on my life and can help you to understand the power of your mind. Bullet points (00:19) The Invisalign Mastermind Seminar (02:00) Understanding the…

Welcome to Episode 52 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to attract and retain team members inside your practice. Times are changing, and the current generations value having a good work-life balance. We will discuss the importance of asking yo…

Welcome to Episode 51 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about having fun inside your practice. We will discuss how your intention creates your reality and why you attract the vibe that you put out. We will also talk about coaching others and the importa…

Welcome to Episode 50 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about follow ups and outstanding treatment. We will discuss the importance of having a system for finding patients who have outstanding dentistry, and why you should develop a consistent naming pro…

Welcome to Episode 49 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about patient retention. We will discuss the importance of listening to your patients, and feeling grateful for the ones who do voice their complaints. Finally, we will also talk about how to track…

Welcome to Episode 48 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about being the CEO of a dental practice, not just “the boss”. We will share the top five things you should include in the CEO role and how to communicate your expectations with your team. We will …

Welcome to Episode 47 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about setting goals inside your practice. We will start by talking about the importance of tracking your numbers, and we'll share what numbers we track inside our dental practice. We will also touc…

Welcome to Episode 46 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about marketing your practice. Will discuss why it's better to focus on the experience inside your practice before doing external marketing. We will also talk about which numbers you should track a…

Welcome to Episode 45 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of having a state of the union address with your team to get their performance in synchronicity. We will discuss some key concepts from the book The Five Dysfunctions Of The Te…

Welcome to Episode 44 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be sharing a story about the power of choice. We will discuss how to rise above your circumstances and choose what to focus on. We will also talk about the fear of change and how you can start making small ch…

Welcome to Episode 43 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about putting your vision into play. We will discuss why you should create individualized mission and vision statements for different teams and how to set strategic objectives. We will also talk ab…

Welcome to Episode 42 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about setting goals for your practice and making a commitment with yourself to set clear expectations for your team. We will discuss a common mistake people make while training others and why you s…

Welcome to Episode 41 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of using this time to reflect back on the year, to celebrate ourselves and the things we were able to overcome and accomplish. Even if you feel like you haven't done enough, it…

Welcome to Episode 40 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the most effective way to complete and present financial arrangements inside your practice. First we will discuss how to get intentional about finding new opportunities and stop underproducin…

Welcome to Episode 39 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the five keys to long-term retention of team members and how to create an environment that nobody ever wants to leave. We will discuss the importance of setting clear intentions and sharing t…

Welcome to Episode 38 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about getting engaged inside your practice. We will talk about the importance of incorporating a daily gratitude practice both in your life and in your practice. We will also touch on what energize…

Welcome to Episode 37 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how the energy you bring into your practice affects your environment. Everything starts with a thought, so making a conscious effort to change how you think and feel is key to having the prac…

Welcome to Episode 36 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about feeling overwhelmed. We will discuss the unrealistic expectations we put on ourselves and why women are more susceptible to overwhelm. Finally, we will present some strategies to deal with fe…

Welcome to Episode 35 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about showing our team members gratitude and recognition for their work. We will share the benefits of doing a team engagement survey for anonymous feedback, how to analyze the results and celebrat…

Welcome to Episode 34 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to energize your practice. We will discuss how to get intentional and set a vision, as well as how to deal with negative feelings you might feel along the way. We will also talk about sha…

Welcome to Episode 33 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of working on your patient communication skills. We will discuss the soft skills you need in order to have great patient communication, and the question you should ask all your…

Welcome to Episode 32 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the power of manifestation and how you can create any practice you want. There is no one right way, you can make any practice style work. So figure out what you want, then ask, believe and re…

Welcome to Episode 31 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the difficulties of being short-staffed. We will discuss the difference between being a boss and being a leader, and why you should set clear expectations inside your practice. We will also t…

Welcome to Episode 30 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the meeting rhythm inside our dental practice. We will touch on the four types of meetings we have: daily pod meetings, weekly meetings, division meetings and full-team meetings. We will disc…

Welcome to Episode 29 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to manifest your dream practice. We will discuss why you should start with defining what you want without worrying about how to get it. We will also reveal the two principles you should k…

Welcome to Episode 28 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be discussing the six critical success factors inside any bread and butter style of practice and the importance of the 80-20 rule. We will talk about being deliberate not only about your patient experience, b…

Welcome to Episode 27 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be discussing the pros and cons of having an Office Manager. I will share my first experience with an Office Manager and an alternative to that role that I think might work better in some cases. We will also talk …

Welcome to Episode 26 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to master the implementation of new actions inside your dental practice. We will discuss why so much change does not stick and why mastering implementation starts with your mindset, not w…

Welcome to Episode 25 of the re-launched Dental BossLady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about having grace with yourself. We will also discuss the importance of celebrating success and having time for yourself to avoid burnout. Excellence includes making mistakes, and the only time a m…

Welcome to Episode 24 of the re-launched Dental BossLady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be talking about empowering your team. We will discuss the importance of having a clear vision, mission and core values, and why setting clear expectations for your team is key. We will also touch on how to help yo…

Welcome to Episode 23 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about patient experience inside your practice. We will discuss the benefits of changing the way people view dentist appointments by going above and beyond with what they expect, to create an experi…

Welcome to Episode 22 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode is going to be centered around core values. We will first talk about how to come up with a list that really resonates with you. We will also discuss the importance of having clear core values inside your practice, since it’s…

Welcome to Episode 21 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will be sharing a vulnerable side and encourage you to get vulnerable, honest and authentic when it comes to being inside your practice. We will talk about letting go of the struggle to be perfect and all the “shoulds”,…

Welcome to Episode 20 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be talking all about chart audits, one of the key systems that we use in our dental practice. We will touch on how chart audits allow you and your team to be more prepared and master patients’ appointments. We wil…

Welcome to Episode 19 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be talking about taking time off. We will discuss the importance of taking a break, both for your own benefit and for your practice and your team. We will also touch on how to take time for yourself without feelin…