128 - David Carter - CEO - Suncorp Banking & Wealth

Arete Podcast with Richard Triggs

In this episode I chat to David Carter, CEO Suncorp Banking & Wealth about some of the issues facing the banking industry and the challenge of restoring confidence for customers and employees. Suncorp is the largest of the Queensland-listed public companies, with more than 1.1 million customers. David, who has a team of around 650+, is publicly thought of as the person who runs the bank, but his duties don’t stop there. He’s also a board member of Queensland Ballet and Deputy Chair of Australian Banking Association with a strong background in financial services, including banking, wealth management and life insurance. Episode highlights: David’s current range of responsibilities - CEO of Banking and Wealth at Suncorp, board member of Queensland Ballet and Deputy Chair of Australian Bankers’ Association A look at Queensland Ballet, what they do well and how David got on the board David’s views on being on a not-for-profit board - understanding the different nature and dynamics of a not-for-profit board The shift in the arts scene to modernise it to appeal to more people David’s experience of the AICD directors course and his thoughts on its importance for board members Understanding the different nature of the business for not-for-profits versus corporate Being a not-for-profit board member to help advance and promote the purpose A bit about David’s role at Suncorp, its customers and team members David’s background - born in Leicestershire, England; parents and siblings David’s interest in finance, markets and economics and his first few jobs during adolescence How David got into finance - engaging with ANZ and becoming aware of the opportunities in banking Starting his career in front of customers and ending up financial advice Building a portfolio of experience and moving into a C-level role Leading a team and employing the right people - lessons David has learned over the years John Nesbitt, former CEO of Suncorp encouraged David to take the role (Listen to my previous podcast with John here) Going from CFO to CEO of Banking & Wealth - the mandate of the role David’s philosophy when leading a team - built from his experiences and those he’s worked for Key achievements in the role as CEO so far The future of Suncorp and the industry - building confidence and trust in the sector and in Suncorp The reputation of the finance sector and whether it can still attract a good pool of talent The pros and cons of being a CEO for David What David does in his spare time Arete Website: http://areteexecutive.com.au/ Richard Triggs LinkedIn: https://www.linkedin.com/in/richardtriggs/ Tap Into the Hidden Executive Job Market: http://areteexecutive.com.au/free-book/ David Carter on LinkedIn: https://www.linkedin.com/in/david-carter-a8583118/?originalSubdomain=uk Suncorp Website: https://www.suncorp.com.au/