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How Care Homes Can Use Telephone Call Tracking To Better Understand How Enquiries Are Recorded And Handled.

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Manage episode 300369240 series 2422029
Innhold levert av adam james and Adam James. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av adam james and Adam James eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

This episode of the Care Home PR And Marketing podcast features Wendy Westbury, Director of Sales and Marketing at Dormy Care Communities, which operates 4 homes.

In this episode we reveal:

  • What exactly call tracking is - and how does it work?
  • Why care operators should embed call tracking software into their enquiry management system - and Wendy explains specifically why she did.
  • What’s the difference about “dynamic” and “static” call tracking
  • The benefits that call tracking can bring to care homes sales teams
  continue reading

40 episoder

Artwork
iconDel
 
Manage episode 300369240 series 2422029
Innhold levert av adam james and Adam James. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av adam james and Adam James eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

This episode of the Care Home PR And Marketing podcast features Wendy Westbury, Director of Sales and Marketing at Dormy Care Communities, which operates 4 homes.

In this episode we reveal:

  • What exactly call tracking is - and how does it work?
  • Why care operators should embed call tracking software into their enquiry management system - and Wendy explains specifically why she did.
  • What’s the difference about “dynamic” and “static” call tracking
  • The benefits that call tracking can bring to care homes sales teams
  continue reading

40 episoder

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