Melissa Juzva: recruitment & retention of therapists, vulnerability and more | GYC Podcast E259

Grow Your Clinic

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2y ago 42:45

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In this episode, we have an inspiring interview with Melissa Juzva, Director of Solution Psychology. She shares her experience and insights on how to help the next generation of therapists grow and find their own pathways, and how you can support your team through training and development.

We also explore how investing in your team's growth translates into the retention of great team members and how it attracts quality recruits. Melissa also talks about the challenges she faced at the start of the Covid pandemic and the power of vulnerability.

QUOTES

“If your team feels valued and listened to, they're less likely to go and look for another job.”

SHOW NOTES

00:00 - Intro
00:18 - Melissa's Bio
02:13 - 'Reflect & Connect' Retreat
04:24 - Creating space for vulnerability
07:04 - Being vulnerable with your team
08:27 - Team culture & recruitment
11:41 - Mentoring early-career team members
15:51 - Future of Paediatric Psychology
19:40 - Pathways for retaining quality team
24:00 - Having tough conversations
26:33 - Your genius as a business owner
29:16 - Lessons learned as a business owner
34:45 - Working with a business mentor
37:18 - Being profitable in healthcare
40:30 - How do you 'switch off' as a clinic owner

MENTIONS

Dare to Lead by Brene Brown (book)
Radical Candor by Kim Scott (book)

CONNECT

Ben’s LinkedIn
Melissa’s LinkedIn

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Kapitler

1. Intro (00:00:00)

2. Melissa's Bio (00:00:18)

3. 'Reflect & Connect' Retreat (00:02:13)

4. Creating space for vulnerability (00:04:24)

5. Being vulnerable with your team (00:07:04)

6. Team culture & recruitment (00:08:27)

7. Mentoring early-career team members (00:11:41)

8. Future of Paediatric Psychology (00:15:51)

9. Pathways for retaining quality team (00:19:40)

10. Having tough conversations (00:24:00)

11. Your genius as a business owner (00:26:33)

12. Lessons learned as a business owner (00:29:16)

13. Working with a business mentor (00:34:45)

14. Being profitable in healthcare (00:37:18)

15. How do you 'switch off' as a clinic owner (00:40:30)

293 episoder

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