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Healthcare DisruPTion 6 The Importance of the Team

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Manage episode 238791610 series 1242528
Innhold levert av UpDoc Media. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av UpDoc Media eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this Episode Jerry and Andrew continue the conversation around the Customer Lifecycle. There are multiples layers that create a successful Customer Lifecycle. Today Jerry and Andrew speak about the importance of TEAM. How does hiring, training and accountabilities fit into creating a great experience for the customer (patient)! If you haven’t created the culture of team then you can never truly take care of the customer (patient). We also address the role of customer service and its role in this process. Lastly, we talk about how an interview should go from the perspective of the owner sitting across from you. Thanks for listening to Healthcare Disruption!
  continue reading

19 episoder

Artwork
iconDel
 
Manage episode 238791610 series 1242528
Innhold levert av UpDoc Media. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av UpDoc Media eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this Episode Jerry and Andrew continue the conversation around the Customer Lifecycle. There are multiples layers that create a successful Customer Lifecycle. Today Jerry and Andrew speak about the importance of TEAM. How does hiring, training and accountabilities fit into creating a great experience for the customer (patient)! If you haven’t created the culture of team then you can never truly take care of the customer (patient). We also address the role of customer service and its role in this process. Lastly, we talk about how an interview should go from the perspective of the owner sitting across from you. Thanks for listening to Healthcare Disruption!
  continue reading

19 episoder

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