48 I Mastering Reflective, Equitable Communication: Insights from Dr. Anne Marie Liebel

Healthcare for Humans

Summary:

We continue our language series with a conversation featuring Dr. Anne Marie Liebel, founder of Health Communication Partners. We explore her journey from education to healthcare, focusing on improving patient relationships and employee retention through equitable communication. We delve into reflective practice, practical strategies, and the power of viewing patients' strengths rather than deficits. Dr. Raj Sundar shares personal insights on the role of effective communication in tailoring healthcare to diverse cultural perspectives, setting the stage for a deeper dive into these critical concepts in the next installment of this two-part series.

Overview:

• Introduction and purpose of the podcast.
• Recap of the previous episode on language use.
• Importance of effective communication in healthcare.
• Outline the topics in the episode with Dr. Anne Marie Liebel.
• Anne Liebel’s background and transition from education to healthcare.
• Initial shocks and realizations upon entering the healthcare field.
• Discussion on health literacy and shared decision-making.
• Critique of deficit perspective and emphasis on strengths.
• Strategies for applying resource-based perspectives in practice.

Key Sources

• Health Communication Partners
• Equitable Patient Education
• Equitable Communication

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