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EP071- Driving Revenue Growth Through EX & CX: Growth Evangelist Tiffani Bova
Manage episode 445253082 series 3594652
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Tiffani Bova is one of the world’s leading experts in business growth and transformation. Her distinguished career includes executive roles in sales, marketing, and customer service for both startups and Fortune 500 companies. Tiffani is the acclaimed author of two Wall Street Journal bestsellers, GrowthIQ and The Experience Mindset, and is also a highly respected keynote speaker. She is ranked in the Top 50 Business Thinkers in the world by Thinkers50.
Kapitler
1. Success Strategies for Sustainable Growth (00:00:00)
2. Empowering Employees for Customer Experience (00:13:51)
3. The Importance of Employee Experience (00:20:39)
4. Evolving Organizational Change and Employee Experience (00:34:39)
5. Building and Sustaining Customer Loyalty (00:41:58)
6. Inspiring Conversation With Tiffany Bova (00:56:39)
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