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Generational Clients, And how to Lose Them - RD343
Manage episode 421717276 series 3421413
Innhold levert av Mark Des Cotes. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Mark Des Cotes eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this episode of Resourceful Designer, I share a cautionary tale about losing generational clients and the critical lesson I've learned from my mistakes.
Whether you're dealing with family-run businesses or companies with long-standing leadership, you'll discover the importance of building relationships with the next generation to ensure client loyalty.
Listen as I recount personal stories and offer valuable insights to help you avoid falling into the same trap.
Don't miss this crucial episode that could save your client base in the years to come!
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