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Innhold levert av Harry Spaight. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Harry Spaight eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du fĂžlge prosessen skissert her https://no.player.fm/legal.
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Ep 158 | Sales Strategy: Why by using "What" or "How"

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Manage episode 430226888 series 3288312
Innhold levert av Harry Spaight. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Harry Spaight eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du fĂžlge prosessen skissert her https://no.player.fm/legal.

When someone asks "Why did you do that?" it often feels accusatory, triggering a defensive response. This can hinder open communication, whether in sales or personal relationships.
Greg Birch, a former interrogator, shared insights on using "how" or "what" instead of "why" to foster a more constructive dialogue.
🔄 A Better Approach:
Instead of "Why did you choose that?" try "What led you to this decision?" or "How did you arrive at this conclusion?" This phrasing shows curiosity and places you on the same side of the table.
Shifting from "why" to "what" or "how" encourages sharing and collaboration, reducing the defensive barrier.
💡 Whether you're in sales, parenting, or any form of leadership, remember: the way we ask questions can profoundly influence the responses we get.
Let's strive to foster openness and understanding in every conversation.
Connect with me:

LinkedIn
https://sellingwithdignity.com/

Join my Facebook Group:

https://www.facebook.com/groups/sellingwithdignity

  continue reading

170 episoder

Artwork
iconDel
 
Manage episode 430226888 series 3288312
Innhold levert av Harry Spaight. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Harry Spaight eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du fĂžlge prosessen skissert her https://no.player.fm/legal.

When someone asks "Why did you do that?" it often feels accusatory, triggering a defensive response. This can hinder open communication, whether in sales or personal relationships.
Greg Birch, a former interrogator, shared insights on using "how" or "what" instead of "why" to foster a more constructive dialogue.
🔄 A Better Approach:
Instead of "Why did you choose that?" try "What led you to this decision?" or "How did you arrive at this conclusion?" This phrasing shows curiosity and places you on the same side of the table.
Shifting from "why" to "what" or "how" encourages sharing and collaboration, reducing the defensive barrier.
💡 Whether you're in sales, parenting, or any form of leadership, remember: the way we ask questions can profoundly influence the responses we get.
Let's strive to foster openness and understanding in every conversation.
Connect with me:

LinkedIn
https://sellingwithdignity.com/

Join my Facebook Group:

https://www.facebook.com/groups/sellingwithdignity

  continue reading

170 episoder

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