Building Bonds and Business with Duane Dyess and Jesus Ramirez of Allen Beverages

Bottled Up

In this episode, Andrew Allen talks with special guests Duane Dyess and Jesus Ramirez from Allen Beverages. These long-time Allen Beverages team members discuss their experiences working under their legendary mentor, Andre, emphasizing the importance of following instructions and completing tasks diligently. Duane shares his extensive history at the company, working in various departments, while Jesus describes his transition to different roles. The group reflects on their close-knit work culture and the long tenure of their managers, emphasizing the strong family-like bond among colleagues and the support they received, particularly after Hurricane Katrina. They discuss the company's commitment to quick and efficient customer service, including personal assistance and 24-hour support. They also reminisce about memorable drinks sold and share wild stories from their time on route trucks. The episode concludes with a call to support local businesses and a reminder to email the show to learn more about Allen Beverages. Overall, the episode highlights Andre's strong influence and mentorship in the careers of the individuals featured, the supportive work environment, and the company's commitment to exemplary customer service.

3 Key Episode Takeaways:

- Mentorship Matters: Mentorship and guidance from influential leaders like Andre are pivotal in shaping successful careers and fostering a supportive work culture.

- Customer Service Excellence: The emphasis on quick, efficient, and over-the-top customer service, including 24-hour support and personalized assistance to ensure customer satisfaction.

- Nurturing Community: The profound impact of a close-knit work environment and the strength of a familial bond, especially in the face of challenges like Hurricane Katrina, emphasizing the importance of solidarity and support within a company.

Show Overview

01:23 First 2024 episode features Allen Beverages team 06:04 Andre's mentorship emphasized following directions and respect. 07:12 Worked in multiple company departments, starting young. 10:45 Business has changed a lot, good memories. 15:30 Overcoming tough times, finding fulfillment in work. 18:10 Leadership focuses on caring for employees' welfare. 22:28 Restructured service to invest in installation process. 28:12 Tales from the delivery truck and road 31:51 Working closely with Allen Beverages to meet needs. 35:46 Discussion on customer service, company culture, mentorship.

This episode is made possible by Allen Beverages

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Want To Know More About Allen Beverages?

Website: allenbeverages.com