[$1.2B Val] Pilot’s CEO, Waseem Daher; Knowing Where To Stay In The Weeds Sit Down Startup podcast

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Innhold levert av Adam O'Donnell. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Adam O'Donnell eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

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[$1.2B val] Pilot’s CEO, Waseem Daher; knowing where to stay in the weeds

2y ago 20:26

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MP3•Episoder hjem

Innhold levert av Adam O'Donnell. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Adam O'Donnell eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

Founded in 2017, Pilot is a platform that offers bookkeeping, tax and CFO services for growing businesses. From a team of 10 to now 400, Pilot helps thousands of startups — crediting their speed, responsiveness and going above and beyond for customers as key to their growth.

We sat down with CEO & Co-Founder, Waseem Daher, who shared his biggest takeaways:

Be ‘in the weeds’. Stay close to the delivery of your product or service and know what your customer base is up to.
Engage with your customers. Talk to them to understand what they are thinking and feeling.
Move fast and get things done. Pick up on common themes from sales calls or support tickets and quickly address them.

… continue reading

98 episoder

Artwork

[$1.2B val] Pilot’s CEO, Waseem Daher; knowing where to stay in the weeds

Sit Down Startup

published 2y ago

Del

MP3•Episoder hjem

Innhold levert av Adam O'Donnell. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Adam O'Donnell eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

Founded in 2017, Pilot is a platform that offers bookkeeping, tax and CFO services for growing businesses. From a team of 10 to now 400, Pilot helps thousands of startups — crediting their speed, responsiveness and going above and beyond for customers as key to their growth.

We sat down with CEO & Co-Founder, Waseem Daher, who shared his biggest takeaways:

Be ‘in the weeds’. Stay close to the delivery of your product or service and know what your customer base is up to.
Engage with your customers. Talk to them to understand what they are thinking and feeling.
Move fast and get things done. Pick up on common themes from sales calls or support tickets and quickly address them.

… continue reading

98 episoder

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