Connected Leadership Bytes: Connecting With Impact With Frank Agin The Connected Leadership podcast

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State Secrets: Inside The Making Of The Electric State

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Family Secrets: Chris Pratt & Millie Bobby Brown Share Stories From Set 22:08

for 2 dager siden22:08

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22:08

Host Francesca Amiker sits down with directors Joe and Anthony Russo, producer Angela Russo-Otstot, stars Millie Bobby Brown and Chris Pratt, and more to uncover how family was the key to building the emotional core of The Electric State . From the Russos’ own experiences growing up in a large Italian family to the film’s central relationship between Michelle and her robot brother Kid Cosmo, family relationships both on and off of the set were the key to bringing The Electric State to life. Listen to more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

The Connected Leadership Podcast »
Connected Leadership Bytes: Connecting With Impact with Frank Agin

for 6 dager siden 22:02

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They explore the dual meaning of "connection"—both as human bonding and strategic engagement. Frank emphasises shifting from a transactional mindset ("What can I get?") to a relational one ("What can I give?"), stressing that trust and empathy are foundational. He shares the three reasons people fail to secure referrals: lack of relationship depth, inability to recognise opportunities, and hesitation to engage in meaningful dialogue.

Andy and Frank highlight storytelling as a tool to foster connection, using relatable anecdotes to

bridge gaps and build rapport. Frank concludes with a powerful metaphor from anthropologist Margaret Mead: a healed femur symbolises humanity’s innate instinct to care for one another, reinforcing that survival and success depend on mutual support.

Key Takeaways:

1. Relationships First: Build genuine connections by focusing on giving, not extracting value.

2. Storytelling Matters: Use stories to engage, humanise interactions, and make ideas memorable.

3. Referral Barriers: Lack of trust, opportunity recognition, and conversational confidence hinder referrals.

4. Social Media Nuance: Platforms educate and nurture networks but aren’t substitutes for real relationships.

5. Cognitive Diversity: Balance professional and personal networks for broader perspectives and support.

6. Human Instinct to Care: Empathy and collaboration are key to thriving.

SELECTED LINKS FROM THE EPISODE

Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube

Connect with Frank Agin: LinkedIn | Website

The Financial Times Guide to Mentoring

Episode Featuring Frank Agin

181 episoder

#Business #Advice #Development #Generation #Referrals #Skills #Andy Lopata #Entrepreneur #Leadership #Marketing #Careers #Evergreen #Network

Connected Leadership Bytes: Connecting With Impact with Frank Agin

The Connected Leadership Podcast

published for 6 dager siden

Del

MP3•Episoder hjem

Andy and Frank highlight storytelling as a tool to foster connection, using relatable anecdotes to

Key Takeaways:

1. Relationships First: Build genuine connections by focusing on giving, not extracting value.

2. Storytelling Matters: Use stories to engage, humanise interactions, and make ideas memorable.

3. Referral Barriers: Lack of trust, opportunity recognition, and conversational confidence hinder referrals.

4. Social Media Nuance: Platforms educate and nurture networks but aren’t substitutes for real relationships.

5. Cognitive Diversity: Balance professional and personal networks for broader perspectives and support.

6. Human Instinct to Care: Empathy and collaboration are key to thriving.

SELECTED LINKS FROM THE EPISODE

Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube

Connect with Frank Agin: LinkedIn | Website

The Financial Times Guide to Mentoring

Episode Featuring Frank Agin

181 episoder

#Business #Advice #Development #Generation #Referrals #Skills #Andy Lopata #Entrepreneur #Leadership #Marketing #Careers #Evergreen #Network

Alle episoder

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Connected Leadership Bytes: Connecting With Impact with Frank Agin 22:02

for 6 dager siden22:02

22:02

In this episode of Connected Leadership Bytes host Andy Lopata talks to Frank Agin, a connector and founder of AM Business Connections, about building meaningful relationships and networking with impact. They explore the dual meaning of "connection"—both as human bonding and strategic engagement. Frank emphasises shifting from a transactional mindset ("What can I get?") to a relational one ("What can I give?"), stressing that trust and empathy are foundational. He shares the three reasons people fail to secure referrals: lack of relationship depth, inability to recognise opportunities, and hesitation to engage in meaningful dialogue. Andy and Frank highlight storytelling as a tool to foster connection, using relatable anecdotes to bridge gaps and build rapport. Frank concludes with a powerful metaphor from anthropologist Margaret Mead: a healed femur symbolises humanity’s innate instinct to care for one another, reinforcing that survival and success depend on mutual support. Key Takeaways: 1. Relationships First : Build genuine connections by focusing on giving, not extracting value. 2. Storytelling Matters : Use stories to engage, humanise interactions, and make ideas memorable. 3. Referral Barriers : Lack of trust, opportunity recognition, and conversational confidence hinder referrals. 4. Social Media Nuance : Platforms educate and nurture networks but aren’t substitutes for real relationships. 5. Cognitive Diversity : Balance professional and personal networks for broader perspectives and support. 6. Human Instinct to Care : Empathy and collaboration are key to thriving. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Frank Agin: LinkedIn | Website The Financial Times Guide to Mentoring Episode Featuring Frank Agin…

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The Connected Leadership Podcast 270 Creating a Purposeful Life With Amy Rowlinson 46:55

for 13 dager siden46:55

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In this episode of the Connected Leadership Podcast, Andy welcomes Amy Rowlinson, Shining a light on what is possible when you focus on ‘why’, Amy Rowlinson empowers people to forge their own path to create a purposeful, sustainable and fulfilling way of life. As a life purpose coach, podcast strategist and podcaster, Amy's mission is to gift a living legacy of inspiration, insight and knowledge. On her podcast, Focus on WHY, Amy provides uplifting and relatable conversations designed to inspire listeners to take purposeful action. Andy and Amy discuss Amy's recent project—a book co-authored with her late grandfather, George Kerr. This unique collaboration was born out of imagined conversations; using George's letters; war diaries,and even an interview Amy conducted with him at age 15. Amy reflects on how imposter syndrome initially held her back from writing the book, until she learnt to embrace vulnerability and authenticity. This shift allowed her to overcome self-doubt and recognise the importance of sharing her story. The book is not just a memoir but a guide on creating a purposeful way of life. It combines George's wisdom with Amy's reflections on modern challenges like burnout and finding meaning in work. Amy emphasises the need for sustainable fulfilment and stresses connecting everyday tasks to a broader purpose, bringing emotional significance to all aspects of life. Both Andy and Amy highlight the value of diverse relationships. She credits mentors, coaches, and peers for helping her navigate vulnerabilities and unlock her potential. No single person fulfils every role; instead, a network of supporters aids her journey. For instance, her husband provides perspective, while professional mentors offer expertise. This collaborative approach aligns with her belief in connectedness—a core value driving her work. Amy’s story underscores the power of intergenerational connections and the courage required to share one's truth authentically. What we discussed: 1. Embracing Vulnerability: Overcoming imposter syndrome requires embracing vulnerability and authenticity. By acknowledginglimitations, individuals open themselves up to growth and support. 2. Purpose-Driven Living: Creating a fulfilling life involves aligning daily actions with future goals. Connecting tasks to a larger purpose enhances emotional significance. 3. Collaborative Growth: Building a diverse support system—including mentors, coaches, and peers—enables holistic development. No single person can fulfill all needs; multiple perspectives are essential. 4. Intergenerational Connections: Leveraging stories and lessons from previous generations fosters deeper understanding and resilience. Amy’s collaboration with her grandfather exemplifies this idea. 5. Authentic Leadership: Authenticity builds trust and invites meaningful relationships. Dropping the "mask" allows others to provide genuine support, unlocking hidden potential. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Amy Rowlinson: Website | LinkedIn | X | YouTube The Financial Times Guide to Mentoring Focus on Why: Create a purposeful way of life,…

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Trends, Fads and Futures with Charlotte Kemp 19:15

for 20 dager siden19:15

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Andy Lopata revisits his interview with Charlotte Kemp in this episode of the Connected Leadership Bytes. Charlotte is a Futures Alchemist and international keynote speaker and shares her insights into futures thinking, distinguishing between trends and fads, and how leaders can prepare for an uncertain future. Key Takeaways: 1. Understanding Futures Thinking : Charlotte explains that everyone is a natural futurist, because we all plan for the future in some way. However, becoming more intentional and conscious about futures thinking allows us to better anticipate changes and respond strategically. This involves gathering intelligence, managing change, describing potential futures, and testing strategies. 2. Trends vs. Fads: Charlotte highlights the importance of recognising the difference between long-term trends and short-term fads. Trends grow gradually, while fads appear suddenly and fade quickly. She advises scanning headlines from diverse sources to identify patterns that signal emerging trends. 3. Collaborative Future Creation: Charlotte and Andy discuss the necessity of co-creating the future through collaboration. Leaders should build networks beyond their usual circles to challenge assumptions and gain diverse perspectives. This fosters inclusive futures that serve broader communities rather than isolated groups. 4. Counter Trends: Organisations can thrive by identifying and embracing counter trends—going against mainstream movements to carve out unique niches. For instance, while many embrace fast fashion, others find success with slow, artisanal approaches. 5. Hybrid Work Dynamics: The shift towards hybrid work models is significant but varies globally. Understanding local contexts is crucial for adapting effectively. 6. Exponential Thinking: Andy and Charlotte explore the topic of exponential thinking, urging leaders to move beyond binary thinking and embrace quantum possibilities to keep pace with rapid global changes. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Charlotte Kemp : LinkedIn | Website The Financial Times Guide to Mentoring Episode Featuring Charlotte Kemp…

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The Art of Disagreeing Agreeably with Rebecca Morgan 18:02

for 27 dager siden18:02

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In this episode of Connected Leadership Bytes, Andy Lopata welcomes Rebecca Morgan, a renowned author and leadership expert, to investigate the concept of psychological safety in the workplace. Rebecca shares insights from her extensive research on Silicon Valley's highest-performing companies, emphasising that psychological safety is crucial for fostering innovation and collaboration. Rebecca explains psychological safety as an individual's perception that their team is safe for risk-taking, where one can voice differing opinions without fear of repercussions. It is about creating a climate of interpersonal trust and mutual respect. Rebecca highlights the importance of disagreeing agreeably and phrasing counter-opinions thoughtfully to ensure they are well-received. She also addresses the challenge of accommodating diverse personality styles within teams, suggesting techniques like 'raising hands' or using a 'talking ball' to ensure introverts have equal airtime. Rebecca stresses the balance needed between bringing one's authentic self to work while maintaining professionalism, advocating for appropriateness filters to keep expressions constructive. Key Takeaways: 1. Psychological Safety as a Foundation for Success: Rebecca emphasises that psychological safety is foundational for high-performing teams, but she notes that while companies may strive for this ideal, implementation can vary depending on individual managers. 2. Definition of Psychological Safety: Rebecca defines psychological safety as an individual’s perception that their team is safe for risk-taking. 3.Disagreeing Agreeably: Rebecca stresses the importance of phrasing counter-opinions thoughtfully to ensure they are well-received, highlighting the need for finesse and diplomacy in communication. 4. Balancing Authenticity and Appropriateness: Leaders should encourage employees to bring their unique perspectives while remaining mindful of boundaries. 5. Accommodating Diverse Personality Styles : By establishing ground rules, extroverts can learn to accommodate quieter colleagues, fostering collaboration across personality types. 7. Building Trust Through Individual Conversations: Rebecca underscores the importance of individual conversations in building trust and understanding within teams. Andy adds that stepping into others' shoes and having meaningful discussions can help create a safer and more supportive environment, even when challenges arise. Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Rebecca Morgan : Website | LinkedIn | X | Facebook The Financial Times Guide to Mentoring Episode 163 Featuring Rebecca Morgan…

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Why Human Connection Is So Important with Simone Heng 21:22

for 5 weeks siden21:22

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Welcome to the Connected Leadership podcast with Andy Lopata. This week, Andy looks back at his interview with former radio broadcaster and inspirational speaker, Simone Heng, author of the book Secret Pandemic: The Search for Connection in a Lonely World. Simone shares with Andy, the importance of human connection and how it affects our leadership and personal development. Simone talks about her experiences being both the critic and the criticised. She examines the importance of being vulnerable as a leader and how accountability plays an important part in leadership. She shares her belief that it is okay to have moments of overwhelm, and provided there are apologies to those affected, it is ok to not be together all the time. Simone shares the science around the need for human connection emphasising that a level of human connection is essential for both mental and physical wellbeing. She discusses how many are digitally connected yet emotionally disconnected. Key Takeaways · Vulnerability is the key to connecting to the people you lead · Human connection is not just a “nice to have” but is essential · Learn to apologise sincerely when you get it wrong, even if it is hard · Seek help from people who have different opinions and perspectives from you. · The real connection is with people who would “bring us to the hospital if we need it” · Pick up the phone - smiles are heard in the voice, whereas Zoom and teams remove some of the important connection nuances. · Meet your team where they are at - be flexible and open minded, ask them what they need. · Look for a serendipitous connection. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Simone Heng: Website | LinkedIn | YouTube | X | Instagram The Financial Times Guide to Mentoring Episode 138 Featuring Simone Heng…

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The Master Negotiator & Body Language Expert with Greg Williams 44:15

for 6 weeks siden44:15

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In this episode of the Connected Leadership Podcast, host Andy Lopata welcomes Greg Williams, ‘The Master Negotiator & Body Language Expert.’ With 30+ years of experience, Greg has trained and consulted in 19 countries, helping people enhance their value and get more from every negotiation. A Harvard-trained negotiator, cited by Forbes, and ranked among the world's top 30 gurus in negotiation and body language, he's a celebrated author, speaker, and trainer. Greg's insights come from a wealth of experience, including advising top 50 corporations, contributing to major news networks, and even consulting on the TV show Love & Hip Hop New York. As a member of Marshall Goldsmith's 100 Coaches, Greg's expertise is trusted by world leaders and public figures, and he lives by the motto: 'You're always negotiating!'” Greg shares his expertise on how to effectively read and utilise body language during negotiations. He highlights the importance of establishing a baseline for an individual's nonverbal communication in a relaxed setting before assessing their gestures under pressure. Greg emphasises that body language cues are best interpreted as a cluster, not individually, to avoid misinterpretations. He also discusses the crucial role of focusing on the other party's needs, and the power of using strategic pauses and asking questions. Greg and Andy discuss how to identify deception, manage aggressive negotiators and adapt body language understanding across diverse cultures, emphasising the importance of cultural awareness. Additionally, the conversation extends to virtual negotiations, where body language signals can be even more pronounced and how empathetic technology is set to change the future landscape of how we negotiate. What we discussed The Importance of the Baseline: Greg reveals how establishing a "normal" for someone is crucial to accurately interpreting their body language. This insight alone could revolutionise how you approach every conversation. Strategic Interpretation of Body Language: Learn how to avoid overthinking single cues and the importance of interpreting clusters of gestures for a clearer understanding of what’s really being said, beyond the words. Self-Awareness and Presence : How to shift focus from your needs to the needs of the other person—a powerful strategy that unlocks more collaborative results. Cultural Sensitivity: Crucial tips for navigating different cultural norms. Technological Impact: Uncover the future of negotiations through Greg’s insights on how empathetic technology will impact the professional landscape in the future and the ethical considerations to keep in mind. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Greg Williams: Website | LinkedIn | YouTube | X | Facebook greg@themasternegotiator.com The Financial Times Guide to Mentoring Episode 139 Featuring Kevin Gaskell…

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Lessons in Teamwork, Resilience, and Leadership from Kevin Gaskell 25:10

for 7 weeks siden25:10

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In this episode of the Connected Leadership Bytes, Andy Lopata looks back at his interview with Kevin Gaskell, serial entrepreneur, author, and adventurer. Kevin discusses his record-breaking row across the Atlantic, focusing on the lessons learnt that are applicable to business, particularly how smaller businesses can compete with larger giants. Kevin shares how his initial reluctance to row transformed into a world-record attempt, driven by a serendipitous conversation and the desire to explore new challenges. He emphasises the critical importance of team chemistry over paper qualifications, noting how a strong bond and mutual trust were paramount to their success. Kevin highlights the balance between encouraging people to stretch and respecting their boundaries. He emphasises creating a vision of success that inspires rather than imposing targets. He describes their intense preparation, including a rigorous training regime and specialised courses. He reveals how they managed the grueling demands of the race, covering two-hour shifts of rowing and maintaining discipline through clear communication, whilst balancing the need to remain focused and also to take in and appreciate the overall experience. The importance of a strong culture was central to their success. Kevin also shares how they dealt with difficult moments using a designated ‘release word,’ which allowed for individual time but open discussions to solve problems. He concludes by stressing the importance of enjoying the journey whatever your goal, viewing challenges as opportunities, and creating an environment of trust and openness. Key Takeaways Team Chemistry is Crucial: Prioritise a strong connection and trust among team members over traditional qualifications. Inspire with Vision, Not Just Targets: Motivate your team with an extraordinary vision, not just by setting financial goals. Commitment Requires Choice: Empower individuals with the freedom to choose, but expect full commitment once they buy in. Discipline and Balance: Find the balance between rigorous discipline and the need to have a positive culture, where people feel they can contribute and make an impact. Culture is the Foundation: Create an open and honest culture built on kindness and mutual respect. Enjoy the Journey: Embrace the challenges and difficulties as learning opportunities, and find joy in the pursuit of your goals. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Kevin Gaskell: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 139 Featuring Kevin Gaskell…

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Building Strong Relationships with LaTonya Kilpatrick 23:24

for 8 weeks siden23:24

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In this episode of Connected Leadership Bytes, Andy Lopata revisits the episode with LaTonya Kilpatrick, Worldwide Director of Technology Research and Innovation at Colgate Palmolive. LaTonya, a chemist by training, discusses the critical role of strong partnerships, both internal and external, in her work to develop better oral care solutions. She emphasises that effective partnerships begin with understanding each party's motivations, curiosity, and what they can gain from collaboration. LaTonya describes how her team often partners with external academics for data analysis or with companies that need help navigating oral care regulations and metrics. She also highlights internal partnerships with product development and IT teams to bring ideas to fruition. She explains that the decision to build a competency or partner depends on project needs and whether the partnership is a long-term investment for the company. A major challenge lies in bridging the communication gap between different departments (e.g., scientists vs. IT) and ensuring all contributors, especially implementers, feel appreciated and recognised for their role. LaTonya maintains that transparency and authentic communication are also crucial to maintaining trust. She discusses how the most successful partnerships are with those who understand the value of the relationship. Finally, Andy and LaTonya talk about her passion to engage children in science, emphasising her role as a scientist and mentor. Her goal is to help them by making science fun and approachable early on, inspiring children to see science in their everyday lives, using simple experiments. Key Takeaways: Understanding Motivations: Successful partnerships begin with truly understanding what motivates each party, what their goals are, and how they can benefit from thecollaboration. Build vs. Partner: Decisions on whether to build internal expertise or partner externally should be made on a project-by-project basis, considering long-term value and needed expertise. Language and Communication: Bridging communication gaps between different departments or organisations is crucial. It is essential to adapt language, really listen, and find common ground. Appreciation is Key: Recognising and appreciating all contributors, including those in supporting roles, is vital for building and maintaining trust and morale. Research is Essential: Those seeking partnerships must demonstrate they understand the needs and value of the potential partner by doing their research and presenting it in the right perspective. Science is Everywhere: Science can be made fun and approachable for children, fostering their natural curiosity. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with LaTonya Kilpatrick: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 178: Building Strong Partnerships' LaTonya Kilpatrick…

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Why Would People Recommend You? with Michael Roderick 25:25

for 9 weeks siden25:25

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In this episode of Connected Leadership Bytes, Andy Lopata revisits his interview with Michael Roderick, host of the "Access to Anyone" podcast, exploring the dynamics of recommendations and referrals. Michael, who transitioned from a high school teacher to a Broadway producer, shares his insights on how to build a personal brand that encourages people to recommend you. Andy and Michael note that people like to feel useful, not used. It's crucial to focus on the benefit you provide to clients rather than just describing what you do, framing it as solving a problem for them. This makes it easier for others to see how they can recommend you when the opportunity arises. Michael also discusses the nuances of reciprocity, highlighting that individuals have different impulses and timelines for reciprocating. Some feel compelled to immediately reciprocate, while others take time to vet those they recommend. Michael uses his "fast to view, slow to recommend" approach from his Broadway days as an example of considered and thoughtful recommendations. They also explore the importance of trust and consistency, emphasising the need to do what you say you'll do promptly to build confidence in your credibility. Furthermore, they address how word-of-mouth, qualified recommendations, and clear communication impact success. To build a personal brand for referrals, Michael uses the acronym "AIM" - Accessibility, Influence and Memory. You need to have an accessible message, make people look good when they share it, and be memorable. Ultimately, it is better to be focused on the curiosity it creates than the access it gains, as this will mean people will be more likely to recommend you. Key Takeaways: Focus on Usefulness, Not Just Functionality: When describing what you do, highlight the problem you solve for clients, making it easy for others to see who in their network could benefit. Reciprocity is Nuanced: Understand that people have different impulses and timelines for reciprocating. Some are quick to reciprocate, whilst others take a long time. Be aware of these differences. Consistency Builds Trust: Follow through on your commitments promptly to establish credibility and encourage recommendations. AIM for a Referrable Brand: Make your message accessible , so people understand it. Ensure it creates influence which helps the sharer to look good and create memory by using language, emotion, simplicity and structure. Prioritise Curiosity over Access: Craft your message to generate interest and curiosity rather than just focusing on getting in front of people. Stories Enhance Memorability: Use stories and metaphors to make your message more engaging and easier for others to remember and repeat accurately. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Michael Roderick: Website | LinkedIn | The Financial Times Guide to Mentoring Episode 131 Featuring Michael Roderick…

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The Mole and the Mountain: Navigating Your 2025 Journey with Jane Gunn 41:19

for 10 weeks siden41:19

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Welcome back to the Connected Leadership Podcast! We kick off 2025 with a returning guest, commercial mediator Jane Gunn, who joins Andy Lopata to discuss her new book, "The Mole and the Mountain." This parable explores the journey of overcoming obstacles and finding personal fulfillment, offering valuable insights for goal setting and personal growth in the New Year. Jane explains the two key principles of mediation that underpin the book: self-determination and being fully informed. She introduces the "Map of Experience" that guides the mole's journey and represents the stages of mediation. The first stage, "Now," involves understanding the narrative and identifying the challenges we face. This is about stepping out of our comfort zones and embracing curiosity. Andy and Jane then discuss the importance of mentorship in pushing ourselves out of our comfort zones and overcoming fear. Jane emphasises the role of a mentor who provides challenge without taking control. Next, they explore the fear of being wrong, a common obstacle in both mediation and personal life. Jane talks about shifting from a "win-lose" mindset to a "win-win" approach, emphasising the importance of understanding people's needs and interests rather than focusing on who is right or wrong. The focus turns to the importance of clarity in creating a vision for the future, the need to dig deep and understand what truly drives us. Andy and Jane also discuss the concept of "no one is coming to save us," the importance of self-determination and taking responsibility for our own decisions. Jane argues that mediation is a "grown-up" way of resolving disputes, allowing individuals to find creative solutions by taking control. Staying on track despite obstacles and setbacks, they share their personal experiences of perseverance and the importance of vision and a clear "why" to motivate them during difficult times. The episode concludes with a discussion on the importance of celebrating successes and recognising that failure can often be a stepping stone to greater success. What we discussed · How to deal with change that snatches us out of our comfort zone · How to overcome the fear that stops us following our dreams · How to create a clear vision of the future and belief that we can make it · How no one is coming to save us and we must dig deep when we are stuck · How to stay on track and never give up despite the obstacles and setbacks · How hardship and pain is part of the journey and path to triumph · How in the end it is up to us to decide and no one can take the journey for us Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Jane Gunn : Website | LinkedIn | X/Twitter The Financial Times Guide to Mentoring The Mole and the Mountain…

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Bytes: Vulnerability, Habits, and Productising Your Business with Andy Lopata 21:25

for 11 weeks siden21:25

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In this episode of Connected Leadership Bytes, Andy Lopata revisits his interview with Malcolm Palmer on making Making Your Business Less Dependent On You . Andy and Malcolm discuss the challenges of business ownership, stress management, and the importance of strong professional relationships. Andy shares his personal journey of learning to cope with stress, highlighting the need to recognise both conscious and unconscious stress signals. Andy also emphasises the importance of vulnerable leadership, sharing experiences that led to him writing his book "Just Ask." He stresses the need for balance between work and personal life, incorporating hobbies and healthy activities into his schedule as part of his job. Complacency is a major enemy of productivity, and the key to overcoming it is to build habits and find strategic ways of working. Andy also mentions the importance of strategic thinking, taking time to work on big projects, and being mindful. Andy and Malcolm also explore the concept of "catastrophising"—anticipating" potential disasters to proactively avoid them—and the importance of letting go of negative relationships to improve focus and productivity. Andy concludes with insights into transitioning the business from being time-based to product-based and his plans for an app, The Relationship Matrix, which he is piloting. Key Takeaways: Recognise and Manage Stress: Business owners often hide stress, but it's essential to understand both conscious and unconscious stress signals. Vulnerable Leadership: Be open and share with your team, but strategically and when it's appropriate, trust builds strong relationships. Authenticity and transparency make you relatable. Balance is Key: It’s vital to schedule in personal time, hobbies and health. By treating wellness as part of your job, you make it non-negotiable. Combat Complacency: Be wary of complacency and create habits that help your business grow. Build in processes to allow time for the important but not urgent tasks. Strategic Time Management: Prioritise deep work and focus on important tasks rather than the easy wins first. Relationships Matter: Build strong, positive professional relationships with the right people and let go of negative relationships to improve productivity. Be ready to move on from relationships that aren’t strong. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Malcom Palmer: Website | LinkedIn | The Financial Times Guide to Mentoring…

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Connected Leadership Bytes: Investing in Relationships for Success with Melina Palmer 21:38

for 12 weeks siden21:38

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In this episode, Andy Lopata revisits his guest interview with Melina Palmer on The Brainy Business Podcast, to explore the power of connected leadership. Andy, a master of networking, discusses his approach to building genuine, helpful relationships for both career advancement and business growth. He emphasises emphasizes that executive success depends on the network one builds, which goes beyond surface-level contacts. Andy shares insights on fostering "connected leadership" by surrounding yourself with people who can both offer help, want to help and know how to help. He explains that these elements are tied to performance, image, and exposure, a concept that can supercharge one's career. He reveals that people are more likely to support you not just because they're told to or see a personal gain, but because they genuinely like and trust you, making it important to nurture relationships by connecting on a human level. Andy further discusses how to move past fears of being seen as vulnerable when asking for help by reframing it as a request based on confidence and inner strength. He encourages listeners to make it easy for people to help them through clear, specific asks. Andy and Melina look The conversation delves into the importance of mentoring and letting supportive connections evolve naturally.Andy He stresses the need to balance giving and receiving while always prioritising prioritizing personal capacity. Finally, Andy introduces his "Curiosity Cycle," where curiosity, listening, authenticity and vulnerability interconnect to build meaningful relationships. Key Takeaways: Executive success is linked to the relationships one builds. People are motivated to help when they like and trust you. Asking for help is a strength, not a weakness. Be specific in your asks, and make it easy for people to help. Letting mentoring evolve naturally, and know when to say "no." Cultivate a mindset of curiosity, listening, authenticity, and vulnerability. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Melina Palmer: Website | LinkedIn | The Financial Times Guide to Mentoring The Curiosity Cycle: Developing Trust and Engagement…

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Designing Authentic Connection with Melva Lajoy Legrand 20:59

for 13 weeks siden20:59

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This episode of Connected Leadership Bytes features a revisit of Andy's conversation with Melva Lajoy Legrand, a leading event planner. Andy and Melva discuss the art of creating authentic connections, not just at large-scale events but also within teams and with individual relationships. Melva emphasises the importance of designing experiences that make people feel seen, valued, and heard. She shares practical strategies for event organisers, including using icebreakers that encourage storytelling, and creating spaces catering to diverse personality types (introverts and extroverts). The conversation then extends beyond event planning, exploring how to foster authentic connections in the workplace and personal life. Melva reveals the significance of vulnerability and humility in building genuine relationships, both professionally and personally. They also touch upon the evolving landscape of events, with an emphasis on interactive experiences over traditional lecture formats, and pre-event engagement strategies for creating lasting connections with audiences. In this episode, Andy asks Melva to share a podcast episode in which she tells her personal journey. Melva recommends listening to her podcast interview with Elizabeth Smart Foundation . Melva asked to stress that, "This post contains sensitive information which is meant to heal not harm. Read with care. Consider with compassion. Protect your peace." This episode of Connected Leadership Bytes offers a deep dive into the art of creating authentic connections, whether through events, leadership, or everyday interactions, and provides valuable insights for anyone looking to foster genuine relationships in their personal or professional life. Key Takeaways: Design for Connection: Creating events (or any interaction) should prioritise making people feel seen, valued, and heard. Authenticity is Key: Genuine connections are built on vulnerability, humility, and a willingness to share both successes and challenges. This fosters trust and deeper engagement. Know Your Audience: Recognise the diverse personality types within any group and design experiences that cater to introverts and extroverts alike. Avoid a one-size-fits-all approach. Beyond Job Titles: Encourage interactions based on shared experiences and stories rather than solely professional roles. This fosters a sense of community and belonging. Pre- and Post-Event Engagement: Extend the connection beyond the event itself through pre-event communication and post-event follow-up, creating a more lasting impact. The Power of Vulnerability: Openly sharing personal struggles can build stronger connections with others, fostering empathy and trust. It's important to do the personal work before sharing to ensure authenticity. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | Youtube Connect with Melva Lajoy Legrand: Website | Instagram | LinkedIn…

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Building Effective Professional Relationships: Interview with Andy Lopata 25:22

for 14 weeks siden25:22

25:22

In this episode of Connected Leadership Bytes, Lisa Fane, CEO of the Center for Mentoring Excellence, and her colleague Michelle Hancock interview Andy Lopata. They discuss the importance of professional relationships, networking, and mentoring. Focusing on building authentic connections, understanding the difference between networking and professional relationships, and the concept of a personal board of advisors. Andy shares strategies for maintaining professional networks, the role of vulnerability in mentorship and the impact of remote work on mentoring and professional relationships. He emphasises the importance of consistency and frequency in building connections and offers insights into evolving mentoring practices in the modern workplace. Key Takeaways Reframing Networking: Shifting the perception of "networking" to "professional relationship strategy." Focus on building genuine, long-term relationships based on mutual respect and trust. The Power of Personal Boards of Advisors (Mastermind Groups): Crucial for leveraging diverse expertise and perspectives, this peer-to-peer mentoring approach offers invaluable support, guidance, and problem-solving capabilities. Regular meetings are key. The Seven Stages of Professional Relationships: Andy highlights a model (detailed in his book Connected Leadership ) outlining seven stages of relationship development. Focusing on strengthening relationships in the middle stages (where rapport and trust exist but advocacy hasn't fully developed) is more effective than constantly seeking new connections. Vulnerability and Trust: Authentic professional relationships require vulnerability from both the mentor and mentee. Sharing struggles, mistakes, and doubts builds stronger connections and increases the resonance of the mentorship. Avoiding Common Pitfalls: Common networking mistakes: prioritising quantity over quality, asking for help too soon, and treating relationships transactionally. Instead look for consistent, frequent engagement, and fostering genuine connections without an immediate expectation of return. The Evolution of Mentorship: Andy notes the shift in mentorship due to remote work and changing career paths. This necessitates a more inclusive approach, embracing virtual mentoring, cross-organisational collaborations, and adapting to the needs of younger generations who prioritise long-term development over short-term project-based coaching. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Lisa Fain: Website | LinkedIn | Listen to the full episode here The Financial Times Guide to Mentoring…

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Ridiculously Easy to Do Business With... David Avrin 43:13

for 15 weeks siden43:13

43:13

In this month’s premiere episode of the Connected Leadership Podcast, Andy Lopata interviews David Avrin. David is one of the most in-demand Customer Experience speakers and consultants in the world today, He has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organisations better understand and connect with their customers and clients to help future-proof their businesses. David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books including the acclaimed: It's Not Who You Know, It's Who Knows You! Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With. Andy and David explore the crucial differences between customer service and customer experience, highlighting that while good service is essential, it's the overall experience that truly drives customer loyalty in today's competitive market. David argues that while many businesses boast high-quality products and services, the experience they provide is often far from ideal, leading to customer frustration. Their conversation traces the changing landscape of customer interaction, particularly the role of social media and the increasing reliance on AI-powered chatbots. While social media once served as a powerful tool for holding companies accountable, its effectiveness appears to be waning, as organisations struggle to manage the sheer volume of feedback. They also highlight the significant generational differences in customer expectations and preferences regarding technology. While younger generations are tech-savvy and prefer self-service options, older generations often require more personalised assistance. This necessitates an "omni-channel" approach, offering a variety of ways for customers to engage based on their individual needs and preferences. The overuse of surveys is criticised, with David suggesting that less frequent, shorter, and simpler surveys are more effective. Building relatability and likability within a brand's identity is emphasised, and it's suggested that businesses shouldn't necessarily aim to please everyone, but to be the best choice for their target audience. Finally, Andy and David reflect on the importance of striking a balance between efficiency and personalisation, prioritising speed and respect for customers' time. They emphasise that while businesses strive for predictability and efficiency, they must not lose sight of the human element and the importance of making the customer experience not just competent, but preferable . What we discussed: 1. Customer Service vs. Customer Experience: Understand the critical distinction and why customer experience trumps service in today's market. 2. The Evolving Role of Social Media: Social media's influence on customer feedback is shifting and how businesses can adapt. 3. AI and Human Interaction: What is the optimal balance between AI-driven efficiency and essential human interaction. 4. Generational Differences: How to cater to the diverse needs and technological preferences of different generations. 5. The Power of Feedback (and the Perils of Overdoing It): How to effectively gather and use customer feedback without causing frustration Listen to this episode to gain actionable insights into creating a superior customer experience, leveraging technology effectively, and navigating the complexities of a multi-generational market. Connect with Andy Lopata : Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with David Avrin : Website | LinkedIn | Facebook | YouTube The Financial Times Guide to Mentoring Ridiculously Easy to Do Business With.…

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