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Innhold levert av Trinity Web Media. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Trinity Web Media eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
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BONUS CONTENT: Treat People at a Higher Level

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Manage episode 297464666 series 2364546
Innhold levert av Trinity Web Media. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Trinity Web Media eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

The front lines of your company are represented by customer support. When it falls short, so does the perception of your entire team. We recently ran into a situation with subpar customer service (to say the least), which was a teaching moment for us all.

Rather than being condescending, always treat people at a higher level. Always provide value and be helpful. As straightforward as it may sound, many brands are extremely lackluster when it comes to treating customers with respect.

Don't be that brand; always embrace helping customers to the best of your ability.

  continue reading

300 episoder

Artwork
iconDel
 
Manage episode 297464666 series 2364546
Innhold levert av Trinity Web Media. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Trinity Web Media eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

The front lines of your company are represented by customer support. When it falls short, so does the perception of your entire team. We recently ran into a situation with subpar customer service (to say the least), which was a teaching moment for us all.

Rather than being condescending, always treat people at a higher level. Always provide value and be helpful. As straightforward as it may sound, many brands are extremely lackluster when it comes to treating customers with respect.

Don't be that brand; always embrace helping customers to the best of your ability.

  continue reading

300 episoder

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