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The Secret to Exceptional Customer Service
Manage episode 427833888 series 2667332
Chad Hyams and Bob Stewart dive into the nuances of exceptional customer service by exploring key strategies, including active listening, personalization, and timely responses.
They discuss real-world examples from Bob's recent Disney resort vacation and elaborate on maintaining consistency across channels, empowering employees, and leveraging social media engagement. Learn practical tips to elevate your customer service game and cultivate a loyal client base through personalized, attentive, and responsive interactions.
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Connect with the hosts:
• Ben Kinney: https://www.BenKinney.com/
• Bob Stewart: https://www.linkedin.com/in/activebob
• Chad Hyams: https://ChadHyams.com/
• Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/
More ways to connect:
• Join our Facebook group at www.facebook.com/groups/winmakegive
• Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up
• Explore the Win Make Give Podcast Network: https://WinMakeGive.com/
Part of the Win Make Give Podcast Network
Part of the Win Make Give Podcast Network
300 episoder
Manage episode 427833888 series 2667332
Chad Hyams and Bob Stewart dive into the nuances of exceptional customer service by exploring key strategies, including active listening, personalization, and timely responses.
They discuss real-world examples from Bob's recent Disney resort vacation and elaborate on maintaining consistency across channels, empowering employees, and leveraging social media engagement. Learn practical tips to elevate your customer service game and cultivate a loyal client base through personalized, attentive, and responsive interactions.
----------
Connect with the hosts:
• Ben Kinney: https://www.BenKinney.com/
• Bob Stewart: https://www.linkedin.com/in/activebob
• Chad Hyams: https://ChadHyams.com/
• Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/
More ways to connect:
• Join our Facebook group at www.facebook.com/groups/winmakegive
• Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up
• Explore the Win Make Give Podcast Network: https://WinMakeGive.com/
Part of the Win Make Give Podcast Network
Part of the Win Make Give Podcast Network
300 episoder
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