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Extending Lean Thinking Beyond the Factory at MillerKnoll: a Conversation with Jennifer Trask and Brittney Heatherington

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Manage episode 399548160 series 3359477
Innhold levert av Lean Enterprise Institute. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Lean Enterprise Institute eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

In this episode of the WLEI Podcast, our guests are Jennifer Trask and Brittney Heatherington from MillerKnoll. Trask is the Director of the MillerKnoll Performance System (HMPS) for business processes and dealer network, while Heatherington is a continuous improvement coach for the dealer network.

In our discussion, we explore:

  • MillerKnoll’s methodical approach to people development.
  • How MillerKnoll has built a culture of operational excellence throughout its value stream from its factories to its dealers.
  • How MillerKnoll successfully engages dealers in problem-solving by coaching at the gemba.
  • The importance of approaching problems situationally versus applying a fixed solution.
  continue reading

91 episoder

Artwork
iconDel
 
Manage episode 399548160 series 3359477
Innhold levert av Lean Enterprise Institute. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Lean Enterprise Institute eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

In this episode of the WLEI Podcast, our guests are Jennifer Trask and Brittney Heatherington from MillerKnoll. Trask is the Director of the MillerKnoll Performance System (HMPS) for business processes and dealer network, while Heatherington is a continuous improvement coach for the dealer network.

In our discussion, we explore:

  • MillerKnoll’s methodical approach to people development.
  • How MillerKnoll has built a culture of operational excellence throughout its value stream from its factories to its dealers.
  • How MillerKnoll successfully engages dealers in problem-solving by coaching at the gemba.
  • The importance of approaching problems situationally versus applying a fixed solution.
  continue reading

91 episoder

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