38. Active Listening with Dr. Kelly Blodgett
Manage episode 435197065 series 3456269
This week's guest is Dr. Kelly Blodgett, a man who has made it his life’s mission to challenge the “negative stereotype of dentistry.” Kelly Blodgett founded Blodgett Dental Care in 2001 where active listening plays a crucial role in the patient experience.
Kelly was also one of the first within dentistry to recognize the significance of the mouth-body health connection. He shares his expertise with a large audience on Instagram, where his popular weekly series, Toxic Tooth Tuesdays and Wellness Wednesdays, have garnered significant attention. The success of Toxic Tooth Tuesdays even led him to take it on tour across the country.
Resources
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Dr. Kelly Blodgett on LinkedIn
Dr. Kelly Blodgett on Instagram
What Is Active Listening? - The Harvard Business Review
What's In This Episode
- Kelly’s experience on a crisis line.
- Why active listening is so important.
- How Kelly manages the patient experience.
- How the Toxic Tooth Tour came to be.
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