296: Armen Berjikly, CTO @ BetterUp, On Using AI to Unlock Human Potential

AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics

Armen Berjikly is a serial entrepreneur and the recently appointed CTO at BetterUp, a human transformation platform founded in 2013 that employs over 3,000 coaches to help individuals achieve greater clarity, purpose, and passion through expert guidance. Before joining BetterUp, Armen co-founded Motive, which was later acquired by BetterUp, and Kenjoya, acquired by Ultimate Software. He holds a bachelor's degree in Computer Science and a master's degree in Management Science and Engineering from Stanford University.

In this conversation, we discuss:

• The evolution of technology and its impact on the workplace over the past two decades.
• How Armen's early research at Stanford with professors Clifford Nass and Byron Reeves influenced his career.
• The development of Experience Project and its role in connecting people through shared experiences and emotions.
• The journey of Armen's companies, Kenjoya and Motive, and their contributions to understanding and improving employee experiences.
• Armen's insights on integrating AI with human interaction to enhance emotional intelligence in technology.
• The unique approach BetterUp takes in combining coaching, technology, and research to drive human transformation and organizational success.

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