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Overcoming the Slowdown: Expert Insights on the New Shape of Luxury, Consumer Trust, and Clienteling
Manage episode 447893039 series 3550465
Please watch this webinar on: "Overcoming the Slowdown: Expert Insights on the New Shape of Luxury, Consumer Trust, and Clienteling."
Guests: Milton Pedraza, CEO of Luxury Institute and Zornitza Stefanova, CEO of BSPK Clienteling
We will discuss the challenges facing luxury retail today and how clienteling solutions can drive a real impact. You’ll hear from industry experts on how to rebuild consumer trust, personalize the shopping experience, and empower your team to boost sales.
We’ll cover:
The shift in luxury consumer behavior
How to restore trust and loyalty through personalized selling
Real-life examples
The Luxury Institute conducts research for luxury brands, empowering professionals to blend expertise with emotional intelligence, fostering high-humanity, high-performance relationships for lasting business and personal success.
BSPK is a SaaS clienteling solution that helps sales teams connect with their customers on all devices and all communication solutions. Bring data and insights together.
contact@bspk.com
bspk.com
BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.
Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101
BSPK.com
Contact us: hello@bspk.com
69 episoder
Overcoming the Slowdown: Expert Insights on the New Shape of Luxury, Consumer Trust, and Clienteling
Manage episode 447893039 series 3550465
Please watch this webinar on: "Overcoming the Slowdown: Expert Insights on the New Shape of Luxury, Consumer Trust, and Clienteling."
Guests: Milton Pedraza, CEO of Luxury Institute and Zornitza Stefanova, CEO of BSPK Clienteling
We will discuss the challenges facing luxury retail today and how clienteling solutions can drive a real impact. You’ll hear from industry experts on how to rebuild consumer trust, personalize the shopping experience, and empower your team to boost sales.
We’ll cover:
The shift in luxury consumer behavior
How to restore trust and loyalty through personalized selling
Real-life examples
The Luxury Institute conducts research for luxury brands, empowering professionals to blend expertise with emotional intelligence, fostering high-humanity, high-performance relationships for lasting business and personal success.
BSPK is a SaaS clienteling solution that helps sales teams connect with their customers on all devices and all communication solutions. Bring data and insights together.
contact@bspk.com
bspk.com
BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.
Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101
BSPK.com
Contact us: hello@bspk.com
69 episoder
Alle episoder
×1 Les profils clients unifiés révolutionnent le retail 2:07
1 Unlocking the Power of Unified Customer Profiles 2:06
1 Stratégies pour booster vos ventes et fidéliser vos clients en fin d'année 2:38
1 Holiday Excellence: Mastering Customer Care 2:40
1 Optimiser les relations clients pendant les fêtes 3:14
1 Clienteling and Gifting – How to Recommend the Perfect Gift 2:16
1 Clienteling & Gifting : Recommander le cadeau parfait 2:21
1 Post-Purchase Clienteling – Driving Loyalty Beyond the Sale 2:36
1 Turning Holiday Shoppers into Repeat Buyers 3:32
1 Transformer les acheteurs occasionnels en clients réguliers 3:47
1 Real-Time Clienteling for Black Friday & Cyber Monday 3:07
1 Stratégies de Clienteling pour le Black Friday et le Cyber Monday 2:35
1 Personalization at Scale: Navigating High Volume with Clienteling 2:51
1 Découvrez comment gérer une forte affluence grâce au clienteling 1:40
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