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The Golden (Chick) Rule with Brian Loescher
Manage episode 415215839 series 2930439
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Join us as we chat with Brian Loescher, President of Golden Chick Franchising, about the secrets behind a stellar restaurant experience. Drawing from his background at Rally's Hamburgers and Arby's, Brian shares practical insights for standing out in customer service and technology.
Learn about the importance of order accuracy, responsive service, and affordable tech solutions. Tune in for real-world advice on fostering a culture of genuine apologies and staff recognition. Get ready to elevate your guest experience and boost your bottom line.
Thanks, Brian!
Kapitler
1. Strategies for Restaurant Guest Experience (00:00:00)
2. Improving Guest Experience in Restaurants (00:07:07)
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