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84: I Got Denied a Free Vacuum at a Carwash…Here’s what I learned.
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Time-stamped show notes:
- [00:30] Intro
- [00:58] Newsletter Signup Promotion
- [01:52] Delegation Discussion Begins
- [02:11] The Carwash Story
- [07:20] Delegation vs. Task Assignment
- [08:12] Importance of Autonomy
- [08:48] The Ritz-Carlton $2,000 Rule
- [10:51] Delegation with Kids Example
- [12:28] Importance of Problem-Solvers
- [12:57] When Checklists are Necessary
- [13:47] Empower Your Team
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